Policy Text
GENERAL ORDER #14.01 1
INTERNAL AFFAIRS POLICY AND PROCEDURE
GENERAL ORDER #14.01
Adopted: 07/07/2010 Updated: 02/22/2010
Replaces: G.O. #14.01 dated 4/15/08 Reviewed: 02/22/2010
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POLICY
The Internal Affairs Unit will conduct thorough investigations of allegations of misconduct or
neglect of duty involving employees and volunteers of the Sheriff’s Office . The Internal Affairs
Unit will also conduct an investigation /review and submit their findings directly to the Sheriff in
cases where it is determined a retiree who possesses a concealed weapon permit and has violated
a department rule, or State or Federal law that, if violated by a Deputy Sheriff on active duty,
would result in that deputy’s arrest, suspension, or removal from the agency.
PROCEDURE
A. INTERNAL AFFAIRS UNIT
1. The Internal Affairs Unit will investigate all allegations of misconduct or neglect
of duty involving employees and volunteers of the Sheri ff’s Office that may lead
to formal discipline and will conduct other investigations as directed by the
Sheriff or the Undersheriff. “Formal discipline” means any disciplinary action
resulting in a letter of reprimand, suspension, or termination. Although this is the
general rule, d ivision level investigations relating to perfo rmance issues arising
out of a divisional assignment may be completed at the division level even if the
final outcome could rise to the level of formal discipline.
2. Investigators from the Internal Affairs Unit are authorized to cross all lines of
authority to obtain written statements, to interview any employee, and to gain
access to other relevant information in regard to an ongoing investigation.
3. The duties and respons ibilities of the Internal Affairs Unit are to:
GENERAL ORDER #14.01 2 a. Determine whether or not a violation of Sheriff’s Office policies and
procedures or County policies and procedures occurred.
b. Clear those innocent of wrongdoing.
c. Facilitate prompt and just discipli nary action.
d. Uncover defective procedures and recommend changes.
e. Abide by the Public Safety Officers Procedural Bill of Rights.
f. Utilize an Early Warning System.
g. Maintain and purge records of disciplinary investigations as provided by
California law and by Sheriff’s Office policies and procedures.
h. Provide discovery to the court with the assistance of the Administrative
Services Division and the County Counsel’s Office.
i. Report to the Sheriff, the Undersheriff, the Department of Justice, and the
community.
B. INTERNAL AFFAIRS INVESTIGATIONS
1. Internal Affairs Unit
a. The Internal Affairs Unit will conduct full and thorough investigations of
allegations of misconduct or neglect of duty involving employees or
volunteers of the Sheriff’s Office.
b. Upon receipt of a case, the Internal Affairs Unit will log it and assign it a
case number.
c. After the case is logged, the Internal Affairs Unit will identify the alleged
violations based on a review of Sheriff’ s Office policies and procedures
and Santa Clara County policies and procedures. If the allegations do not
describe a violation of those policies and procedures or do not involve an
employee or volunteer of the Sheriff’s Office and no further investigatio n
is justified, the case may be closed as “no finding.”
1. The prepared allegations will outline the violations alleged. A copy
of these allegations along with a cover letter will be sent to the
employee or volunteer allegedly involved in the incident. The
cover letter will instruct him or her on how the investigation will
GENERAL ORDER #14.01 3 proceed. The cover letter also will specify the date and time the
employee or volunteer must report for an interview.
2. An original copy and a proof of service copy of the allegatio ns
(proof of service) will be sent to Division Captain, who will review
it and send it to the involved employee or volunteer via the chain
of command.
3. The employee or volunteer’s supervisor will give the original copy
of allegations to the employee or volunteer. The proof of service
copy of allegation will be completed by the employee or
volunteer’s supervisor to show they were served with the
allegations. The supervisor then will return the completed proof of
service copy to the Internal Affairs Unit, indicating the time, date
issued, and by whom.
d. The employee or volunteer may be requested to submit a detailed written
Employee's Report (ER), to the Internal Affairs Unit, via the chain of
command, or may be directed to report for an interview with th e Internal
Affairs Unit.
e. Prior to being directed to respond to the complaint, the involved employee
or volunteer will be advised that they have the right to confer with a
representative of their choice and to have them present during the
interview proc ess.
f. The Internal Affairs Unit investigator or supervisor may direct any
employee or volunteer not to discuss the matter with any witness, potential
witness, or other employee or volunteer other than the employee’s
representative. Failure to follow th is direction may result in disciplinary
action.
2. Divisional Investigations
a. Divisional level investigations will generally be conducted in those cases
that are not likely to lead to formal discipline. Examples of divisional
level investigation cas es include minor allegations of discourtesy , lack of
harmonious work environment, or performance based issues.
b. The Undersheriff/ Assistant Sheriffs will determine whether or not an
allegation