Derechos del consumidor sobre vehículos defectuosos en Carolina del Sur

Explicación Simple

Si compras un auto y tiene un problema que no se arregla después de varias reparaciones, tienes derechos. La ley dice que el fabricante debe intentar arreglarlo varias veces antes de que puedas hacer algo más.

Es como cuando intentas cocinar un platillo y la receta dice que lo pruebes varias veces. Si después de varios intentos sigue sin saber bien, es hora de buscar ayuda o cambiar la receta.

Ejemplo Práctico

Imagina que Juan compró un auto nuevo y ha llevado su auto al taller tres veces porque el motor no funciona bien. A pesar de las reparaciones, el problema persiste. Según la ley, Juan puede reclamar que el fabricante intente arreglarlo de nuevo o buscar otras opciones.

Texto Original del Estatuto (Inglés)

SECTION 56-28-50. Presumption of attempts to conform; information to be provided to consumers; obligations of manufacturer; costs and attorney's fees; notice requirements. (A) It is presumed that a reasonable number of attempts have been undertaken to conform a motor vehicle to the applicable express warranties if: (1) the same nonconformity has been subject to repair three or more times by the manufacturer, or its agent, within the express warranty term, but the nonconformity continues to exist; or (2) the vehicle is out of service by reason of repair for a cumulative total of thirty or more calendar days during the express warranty. The term of an express warranty, and the twenty-day period must be extended by any period of time during which repair services are not available to the consumer because of a war, invasion, strike, fire, flood, or other natural disaster. (B) The manufacturer must provide information regarding consumer complaint remedies with each new motor vehicle. It is the responsibility of the consumer, or his representative, before availing himself of the provisions of this chapter, to give written notification to the manufacturer of the need for the repair of the nonconformity, in order to allow the manufacturer a final opportunity to cure the alleged defect if the manufacturer has clearly and prominently informed the consumer of the requirement of written notification to the manufacturer at the time of sale. The manufacturer, within ten business days, must notify the consumer of a reasonably accessible repair facility of a franchised new vehicle dealer to conform the new vehicle to the express warranty. After delivery of the new vehicle to an authorized repair facility by the consumer, the manufacturer must attempt immediately to repair the vehicle wi