Prácticas prohibidas en talleres de reparación de vehículos

Explicación Simple

Si llevas tu auto a reparar, esta ley dice que el taller no puede cobrarte por cosas que no aceptaste. También, no pueden mentirte sobre lo que necesita tu auto o hacerte pagar por reparaciones que no hicieron.

Es como cuando le pides a un amigo que te prepare una pizza y, al final, te dice que le debes más porque le agregó ingredientes que no pediste. No es justo, y así no deben actuar los talleres.

Ejemplo Práctico

Imagina que Juan lleva su auto al taller de Pedro para un cambio de aceite. Pedro le dice que necesita un nuevo filtro, pero en realidad, solo le dieron mantenimiento al filtro viejo. Si Pedro le cobra por el filtro sin decírselo a Juan, está violando la ley.

Texto Original del Estatuto (Inglés)

§ 20-354.8. Prohibited acts and practices. It shall be a violation of this Article for any motor vehicle repair shop or employee of a motor vehicle repair shop to do any of the following: (1) Charge for repairs which have not been expressly or impliedly authorized by the customer. (2) Misrepresent that repairs have been made to a motor vehicle. (3) Misrepresent that certain parts and repairs are necessary to repair a vehicle. (4) Misrepresent that the vehicle being inspected or diagnosed is in a dangerous condition or that the customer's continued use of the vehicle may be harmful or cause great damage to the vehicle. (5) Fraudulently alter any customer contract, estimate, invoice, or other document. (6) Fraudulently misuse any customer's credit card. (7) Make or authorize in any manner or by any means whatever any written or oral statement which is untrue, deceptive, or misleading, and which is known, or which by the exercise of reasonable care should be known, to be untrue, deceptive, or misleading, related to this Article. (8) Make fraudulent promises of a character likely to influence, persuade, or induce a customer to authorize the repair, service, or maintenance of a motor vehicle. (9) Substitute used, rebuilt, salvaged, or straightened parts for new replacement parts without notice to the motor vehicle owner and to his or her insurer if the cost of repair is to be paid pursuant to an insurance policy and the identity of the insurer or its claims adjuster is disclosed t