Regulaciones sobre publicidad y servicios telefónicos de información en Arizona

Explicación Simple

Si llamas a un servicio de información, deben decirte cuánto costará la llamada antes de que empiece. Además, la publicidad debe mostrar claramente el precio para que no te lleves sorpresas.

Es como cuando vas a un restaurante y el menú tiene precios claros; así sabes cuánto vas a gastar antes de pedir.

Ejemplo Práctico

Imagina que Ana llama a un servicio de información para preguntar sobre un evento. Antes de que la pongan en espera, la voz automatizada le dice que la llamada costará $2.50 por minuto, así Ana sabe exactamente cuánto va a pagar.

Texto Original del Estatuto (Inglés)

13-2920 . Advertisements and required preamble message for telephone information services; telecommunications corporation compensation; definitions; classification A. An information access telephone service provider shall not provide or sponsor an advertisement, publication or other communication regarding information access telephone service that does not clearly and conspicuously display the price for each call or for each minute of the call or provide or sponsor a television or radio advertisement that does not include a clearly audible voice announcement of the price for each call or for each minute of the call. B. Information access telephone service providers shall begin each information access telephone service call with a clear statement, without charge, of whether the call is billed on a per minute or a per call basis and the price for the call or for each minute of the call. C. Information access telephone service providers shall compensate any telecommunications corporation transporting the provider's service for all charges associated with blocking information access telephone services, and shall make arrangements with the telecommunications corporation for a one time adjustment per residential customer account for an information access telephone service charge if the adjustments involve calls made by minors without authorization or involve claims of fraud, theft or misrepresentation. An adjustment pursuant to this subsection, except for billing and transport charges, shall be charged to the information access telephone service provider who shall not attempt private collection of any adjustments to customers' accounts made by a telecommunications corporation. D. An information access telephone service provider shall not provide an information access telephon