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No. 9451727
United States Court of Appeals for the Ninth Circuit
Molly Brown v. Madison Reed, Inc.
No. 9451727 · Decided December 13, 2023
No. 9451727·Ninth Circuit · 2023·
FlawFinder last updated this page Apr. 2, 2026
Case Details
Court
United States Court of Appeals for the Ninth Circuit
Decided
December 13, 2023
Citation
No. 9451727
Disposition
See opinion text.
Full Opinion
FILED
NOT FOR PUBLICATION
DEC 13 2023
UNITED STATES COURT OF APPEALS MOLLY C. DWYER, CLERK
U.S. COURT OF APPEALS
FOR THE NINTH CIRCUIT
MOLLY BROWN; et al., No. 22-16415
Plaintiffs-Appellants, D.C. No. 3:21-cv-01233-WHO
v.
MEMORANDUM*
MADISON REED, INC.,
Defendant-Appellee.
Appeal from the United States District Court
for the Northern District of California
William Horsley Orrick, District Judge, Presiding
Argued and Submitted December 6, 2023
San Francisco, California
Before: S.R. THOMAS, BRESS, and JOHNSTONE, Circuit Judges.
Plaintiffs-Appellants Molly Brown, Keppie Moore, and Audrey Sheffler
appeal a district court’s dismissal of their putative class action against Defendant-
Appellee Madison Reed, Inc. Because at least one named plaintiff is diverse from
defendants, we have jurisdiction under 28 U.S.C. § 1332(d)(2). We AFFIRM the
*
This disposition is not appropriate for publication and is not precedent
except as provided by Ninth Circuit Rule 36-3.
district court’s dismissal of all claims. Because the parties are familiar with the
factual and procedural history of the case, we need not recount it here.
We review de novo motions to dismiss for failure to state a claim under
Federal Rule of Civil Procedure (“Rule”) 12(b)(6). Benavidez v. Cnty. of San
Diego, 993 F.3d 1134, 1141 (9th Cir. 2021). “We may affirm the district court’s
dismissal of the complaint on any basis supported by the record.” Sonner v.
Premier Nutrition Corp., 971 F.3d 834, 839 (9th Cir. 2020). “Dismissal is
appropriate if the plaintiff has not ‘allege[d] enough facts to state a claim to relief
that is plausible on its face.’” Becerra v. Dr Pepper/Seven Up, Inc., 945 F.3d
1225, 1228 (9th Cir. 2019) (alteration in original) (quoting Turner v. City & Cty. of
San Francisco, 788 F.3d 1206, 1210 (9th Cir. 2015)).
Each plaintiff advances claims under three California consumer protection
statutes: the Consumer Legal Remedies Act (“CLRA”), Cal. Civ. Code
§§ 1750–1784, the False Advertising Law (“FAL”), Cal. Bus. & Prof. Code
§§ 17500–17509, and the Unfair Competition Law (“UCL”), Cal. Bus. & Prof.
Code §§ 17200–17210. As plaintiffs’ claims under the CLRA, FAL, and UCL all
sound in fraud, they must plead them with particularity. Moore v. Mars Petcare
US, Inc., 966 F.3d 1007, 1016, 1019–20 (9th Cir. 2020); Fed. R. Civ. P. 9(b).
Under the CLRA, FAL, and UCL’s reasonable consumer test, plaintiffs must
2
“show that ‘members of the public are likely to be deceived.’” Williams v. Gerber
Prods. Co., 552 F.3d 934, 938 (9th Cir. 2008) (quoting Freeman v. Time, Inc., 68
F.3d 285, 289 (9th Cir. 1995)). “[W]here plaintiffs base deceptive advertising
claims on unreasonable or fanciful interpretations of labels or other advertising,
dismissal on the pleadings may well be justified.” Moore v. Trader Joe’s Co., 4
F.4th 874, 882–83 (9th Cir. 2021) (quoting Bell v. Publix Super Markets, Inc., 982
F.3d 468, 477 (7th Cir. 2020)).
I
The district court did not err in dismissing Moore’s claims. Moore argues
that Madison Reed’s radiant hair Color Kit (“Color Kit”) label statement that its
product was “Free of” ammonia, resorcinol, and PPD was misleading, because
although true, the replacement ingredients were less safe.
Moore admits that the statements on the front of the packaging were true and
that the list of ingredients on the back of the package was also accurate. She
argues that the statement on the front packaging that the product was “free of”
specified ingredients implies something material about their replacements.
However, the statements on the label were accurate, and there were “no other
words, pictures, or diagrams adorning the packaging . . . from which any inference
could be drawn or on which any reasonable belief could be based.” Ebner v.
3
Fresh, Inc., 838 F.3d 958, 966 (9th Cir. 2016). Therefore, there was no actionable
misrepresentation. Id.1 Any ambiguity arising from the “Free of” statement on the
package front “can be resolved by reference to the back label.” McGinity v.
Procter & Gamble Co., 69 F.4th 1093, 1099 (9th Cir. 2023).
II
The district court did not err in dismissing Brown’s claims. She alleges that
the statements on the label and Madison Reed’s website were deceptive. The
district court properly concluded that the applicable statute of limitations barred
many of her claims and that other claims failed under a Rule 9(b) analysis. Brown
does not challenge those rulings on appeal.
The district court properly determined that the remaining claims failed
because the referenced statements were either accurate or puffery. To the extent
Brown’s misrepresentation claims rely on the Color Kits’ labeling, those claims
were appropriately dismissed for the same reasons as Moore’s were.
As to the statements on the website, the statement that the product was
“Ammonia-Free” was accurate. The remaining statements that the product was
“Salon Gorgeous,” “Salon Quality,” and had “Ingredients with Integrity,” are not
1
Because the Color Kit packaging disclosed the ingredients that replaced
ammonia, resorcinol, and PPD, the products also did not deceptively omit material
information. See Hodsdon v. Mars, Inc., 891 F.3d 857, 861 (9th Cir. 2018).
4
misrepresentations, but rather nonactionable puffery. Newcal Indus., Inc. v. Ikon
Office Sol., 513 F.3d 1038, 1053 (9th Cir. 2008) (“[W]hether an alleged
misrepresentation ‘is a statement of fact’ or is instead ‘mere puffery’ is a legal
question that may be resolved on a Rule 12(b)(6) motion.” (quoting Cook, Perkiss
& Liehe v. N. Cal. Collection Serv., Inc., 911 F.2d 242, 245 (9th Cir. 1990)));
Newcal, 513 F.3d at 1053 (statements that are “quantifiable” or refer to “specific or
absolute characteristics” are actionable misrepresentations, but “general,
subjective” claims are puffery). Here, references to “Salon” or “Integrity,” without
more, are abstract and do not suggest anything about Madison Reed’s product
safety. Newcal, 513 F.3d at 1053 (the statement that a company’s contracts
promised “flexibility” is puffery).
III
The district court concluded that Sheffler could not assert claims under
California law. Sheffler does not challenge or rebut this determination on appeal,
so her claims are forfeited. Greenwood v. FAA, 28 F.3d 971, 977 (9th Cir. 1994).
IV
Given our resolution of the issues, we need not—and do not—decide any
other issues raised on appeal by the parties.
AFFIRMED.
5
Plain English Summary
FILED NOT FOR PUBLICATION DEC 13 2023 UNITED STATES COURT OF APPEALS MOLLY C.
Key Points
01FILED NOT FOR PUBLICATION DEC 13 2023 UNITED STATES COURT OF APPEALS MOLLY C.
02COURT OF APPEALS FOR THE NINTH CIRCUIT MOLLY BROWN; et al., No.
03Plaintiffs-Appellants Molly Brown, Keppie Moore, and Audrey Sheffler appeal a district court’s dismissal of their putative class action against Defendant- Appellee Madison Reed, Inc.
04Because at least one named plaintiff is diverse from defendants, we have jurisdiction under 28 U.S.C.
Frequently Asked Questions
FILED NOT FOR PUBLICATION DEC 13 2023 UNITED STATES COURT OF APPEALS MOLLY C.
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