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No. 9467816
United States Court of Appeals for the Ninth Circuit
Kayle Flores v. Life Insurance Company of North America
No. 9467816 · Decided January 22, 2024
No. 9467816·Ninth Circuit · 2024·
FlawFinder last updated this page Apr. 2, 2026
Case Details
Court
United States Court of Appeals for the Ninth Circuit
Decided
January 22, 2024
Citation
No. 9467816
Disposition
See opinion text.
Full Opinion
NOT FOR PUBLICATION FILED
UNITED STATES COURT OF APPEALS JAN 22 2024
MOLLY C. DWYER, CLERK
U.S. COURT OF APPEALS
FOR THE NINTH CIRCUIT
KAYLE FLORES, No. 22-55779
Plaintiff-Appellant, D.C. No.
8:22-cv-00897-DOC-JDE
v.
LIFE INSURANCE COMPANY OF MEMORANDUM*
NORTH AMERICA, a Pennsylvania
corporation,
Defendant-Appellee.
Appeal from the United States District Court
for the Central District of California
David O. Carter, District Judge, Presiding
Argued and Submitted October 5, 2023
Pasadena, California
Before: COLLINS, MENDOZA, and DESAI, Circuit Judges.
Dissent by Judge COLLINS.
Plaintiff-Appellant Kayle Flores appeals the district court’s order dismissing
her complaint for failure to state a claim because her suit was barred by claim
preclusion. We have jurisdiction under 28 U.S.C. § 1291, “review de novo a
district court’s dismissal based on res judicata,” V.V.V. & Sons Edible Oils Ltd. v.
*
This disposition is not appropriate for publication and is not precedent
except as provided by Ninth Circuit Rule 36-3.
Meenakshi Overseas, LLC, 946 F.3d 542, 545 (9th Cir. 2019) (quoting Stewart v.
U.S. Bancorp., 297 F.3d 953, 956 (9th Cir. 2002)), and reverse.
“Claim preclusion requires ‘(1) an identity of claims, (2) a final judgment on
the merits, and (3) privity between parties.’” Howard v. City of Coos Bay, 871
F.3d 1032, 1039 (9th Cir. 2017) (quoting Tahoe-Sierra Pres. Council, Inc. v.
Tahoe Reg’l Plan. Agency, 322 F.3d 1064, 1077 (9th Cir. 2003)). Here, Flores
concedes that claim preclusion’s second and third requirements are met.
Accordingly, the sole question before us is whether Flores’s first and second
claims against Defendant-Appellee Life Insurance Company of North America
(“LINA”) are identical.
To evaluate whether claims are identical, we apply a four-factor test:
(1) whether rights or interests established in the prior judgment would
be destroyed or impaired by prosecution of the second action;
(2) whether substantially the same evidence is presented in the two
actions; (3) whether the two suits involve infringement of the same
right; and (4) whether the two suits arise out of the same transactional
nucleus of facts.
Howard, 871 F.3d at 1039 (quoting Harris v. County of Orange, 682 F.3d 1126,
1132 (9th Cir. 2012)). We do not apply these factors “mechanistically,” Garity v.
APWU Nat’l Lab. Org., 828 F.3d 848, 855 (9th Cir. 2016), and the fourth factor is
the “most important,” Harris, 682 F.3d at 1132.
We start by examining that “most important” fourth factor. Harris, 682 F.3d
at 1132. Under our precedent, whether the two suits arise out of the same nucleus
2
of facts “is the same inquiry as whether the [second] claim could have been
brought in the previous action.” United States v. Liquidators of European Fed.
Credit Bank, 630 F.3d 1139, 1151 (9th Cir. 2011). To assess whether two claims
could have been brought together, we apply a bright-line rule “that res judicata
does not apply to events post-dating the filing of the initial complaint.” Howard,
871 F.3d at 1039 (quoting Morgan v. Covington Township, 648 F.3d 172, 177–78
(3d Cir. 2011)). In other words, “claim preclusion does not apply to claims that
accrue after the filing of the operative complaint.” Id. at 1040. “Accrue” means to
“come into existence” or become “legally cognizable.” Media Rts. Techs., Inc. v.
Microsoft Corp., 922 F.3d 1014, 1021 (9th Cir. 2019) (citing Accrue, Black’s Law
Dictionary (10th ed. 2014) and collecting cases). We decide the date of accrual by
using the same rules normally applied to the relevant cause of action. See, e.g., id.
at 1022 (applying 17 U.S.C. § 507, a copyright-limitations statute, to determine
when a copyright claim accrues).
We conclude that Flores’s two suits do not arise out of the same nucleus of
facts because Flores’s cause of action for her second suit—Flores II—did not
accrue until after she filed the operative complaint in her first suit—Flores I. See
Howard, 871 F.3d at 1040. A brief summary of the relevant timeline is instructive.
Flores applied for short-term disability (“STD”) benefits in July 2018. LINA
denied Flores’s claim for STD benefits in October 2018. Flores filed Flores I in
3
May 2020, alleging breach of the STD policy and the implied covenant of good
faith and fair dealing. Even though Flores had not yet filed a claim with LINA for
long-term disability (“LTD”) benefits, she also sought to recover LTD benefits in
Flores I, arguing that filing an LTD claim with LINA would be futile. She
amended that complaint in January 2021 to include a claim under the Employee
Retirement Income Security Act (“ERISA”). The district court ultimately
determined that Flores was entitled to STD benefits, but denied her request for
LTD benefits “because she failed to comply with the LTD Policy’s Proof of Loss
provision,” which “is a condition precedent to payment of benefits.” In October
2021, after the district court entered final judgment in Flores I, Flores applied for
LTD benefits. LINA denied Flores’s claim for LTD benefits in April 2022. Flores
filed Flores II a few days later, alleging violations of California contract law and
ERISA.
We have held that “an ERISA cause of action accrues either at the time
benefits are actually denied or when the insured has reason to know that the claim
has been denied.” Gordon v. Deloitte & Touche, LLP Grp. Long Term Disability
Plan, 749 F.3d 746, 750 (9th Cir. 2014). Similarly, “California courts have long
held that an insured’s cause of action against an insurer accrues upon receipt of the
insurer’s unconditional denial of liability to the insured.” Harris v. Prudential Ins.
Co. of Am., 93 F. App’x 139, 140 (9th Cir. 2004); accord Cusano v. Klein, 264
4
F.3d 936, 947 (9th Cir. 2001) (“To determine when a cause of action accrues, we
look to state law.”); Neff v. N.Y. Life. Ins. Co., 30 Cal. 2d 165, 170 (1947) (holding
that “an unconditional denial of liability to the insured [gives] rise to an immediate
cause of action”). In short, under both rules, an insured’s claim against an insurer
accrues when the insurer denies benefits. See Gordon, 749 F.3d at 750; Neff, 30
Cal. 2d at 170. It follows that Flores’s cause of action in Flores II— her LTD
case—did not accrue until LINA denied Flores’s LTD claim in April 2022. See
Gordon, 749 F.3d at 750; Neff, 30 Cal. 2d at 170. Because the claims in Flores II
accrued in April 2022, they could not “have been brought” in January 2021, when
Flores filed her amended complaint in Flores I. Howard, 871 F.3d at 1040.
Because the common nucleus factor is the most important, “[w]e have
repeatedly found it to be outcome determinative,” and need not consider the other
criteria. Media Rts. Techs., 922 F.3d at 1028–29. We took the same approach in
Media Rights, concluding that claims that accrued after the plaintiff filed the
lawsuit were not barred by claim preclusion without analyzing the other factors.
Id. at 1024. At bottom, Flores I and Flores II could not have been tried together
because the latter suit involves Flores’s eligibility for benefits that she applied for
after a judgment had been rendered in the former suit. See Howard, 871 F.3d at
1040.
5
The dissent argues that the district court in Flores I “squarely held” that
Flores was not entitled to LTD benefits, which bars Flores II. But the dissent
overstates the nature of the district court’s LTD conclusion in Flores I and, by
extension, its preclusive effect. The district court in Flores I determined that
Flores was not entitled to LTD benefits at that time because she had not complied
with “a condition precedent to payment of [LTD] benefits,” namely she had not
submitted proof of loss and had “never made a claim under the LTD Policy.”
After receiving that determination, Flores did what any diligent plaintiff would
have done; she went back and complied with the precondition that the district court
stated she had missed. Flores filed a claim for LTD benefits with LINA, waited for
LINA to deny her benefits, and then filed Flores II having complied with the proof
of loss requirement. It follows that the district court’s determination that Flores
was not entitled to LTD benefits before she had complied with the terms of the
LTD policy does not bar her subsequent suit for LTD benefits after she complied
with the terms of the LTD policy. Segal v. Am. Tel. & Tel. Co., Inc., 606 F.2d 842,
845 (9th Cir. 1979) (per curiam) (“A valid and final personal judgment for the
defendant which rests on . . . the plaintiff’s failure to satisfy a precondition to suit,
does not bar another action by the plaintiff instituted after . . . the precondition has
6
been satisfied . . . .” (quoting Restatement (Second) of Judgments § 48.1(2)
(1973))); Restatement (Second) of Judgments § 20 (2023) (same).1
In sum, because Flores II accrued after Flores filed the operative complaint
in Flores I and the claims could not have been brought together, claim preclusion
does not apply. Howard, 871 F.3d at 1040. The district court erroneously
concluded otherwise.
REVERSED.
1
The dissent makes hay out of the district court’s invocation of California’s
notice-prejudice rule in Flores I. But the district court’s finding of prejudice in
Flores I is not nearly as broad as the dissent suggests that it is. Contrary to the
dissent’s suggestion, the district court found prejudice in Flores I “[b]ecause
[Flores] never made a claim under the LTD Policy” such that “LINA did not have
an opportunity to conduct a vocational review, secure updated medical records,
evaluate potential offsets, or determine whether [Flores] is receiving income from
another source, which may be indicative of an ability to work.” That finding—
which was predicated on Flores’s failure to provide proof of loss under her LTD
policy—has no bearing on Flores II, a suit that Flores filed after she submitted
proof of loss under her LTD policy.
7
FILED
Kayle Flores v. Life Ins. Co. of N. Am., No. 22-55779 JAN 22 2024
MOLLY C. DWYER, CLERK
COLLINS, Circuit Judge, dissenting: U.S. COURT OF APPEALS
In her prior lawsuit (Flores I), Plaintiff Kayle Flores sought the same long-
term disability (“LTD”) benefits, under the same policy, for the same alleged
disability, for the same period, that she now seeks again in this lawsuit (Flores II).
In the prior suit, the district court squarely held that “Plaintiff is not entitled to
benefits under the LTD policy,” and Flores did not appeal that adverse judgment.
Unsurprisingly, the district court held that the LTD benefits claim in Flores II was
precluded by the final judgment on the merits in Flores I. The majority
nonetheless concludes that Flores can now obtain a do-over based on the premise
that the very LTD claim that she actually filed, litigated, and lost in the prior case
somehow had not sufficiently accrued to even allow it to be litigated in Flores I.
Because neither law nor logic support this remarkable result, I respectfully dissent.
Because the judgment in Flores I was rendered by a federal court exercising
federal question jurisdiction over Flores’s ERISA-based claims, the preclusive
effect of that judgment is determined under federal common law standards. See
Taylor v. Sturgell, 553 U.S. 880, 891 (2008). Under the doctrine of “claim
preclusion,” the LTD claim in Flores II is barred if Flores I “(1) involved the same
‘claim’ or cause of action as [Flores II], (2) reached a final judgment on the merits,
and (3) involved identical parties or privies.” Media Rts. Techs., Inc. v. Microsoft
Corp., 922 F.3d 1014, 1020–21 (9th Cir. 2019). The third element is obviously
satisfied here, because the sole plaintiff and the sole defendant in the two suits are
exactly the same. The other two requirements are also satisfied as well.
Contrary to what the majority suggests, see Memo. Dispo. at 6–7, the
judgment rejecting Flores’s LTD benefits claim in Flores I was clearly on the
merits. The district court in Flores I applied California’s “notice-prejudice rule”
and held that Flores’s failure to timely present her LTD benefits claim, as required
under the policy, had resulted in actual prejudice to Defendant and thereby
established a defense to liability for Flores’s claim of LTD benefits. See UNUM
Life Ins. Co. of Am. v. Ward, 526 U.S. 358, 364 (1999) (holding that ERISA does
not preempt California’s notice-prejudice rule). In particular, the district court
concluded that Flores’s failure to timely present proof of loss meant that Defendant
lost “entirely” its right to conduct a contemporaneous medical examination of
Flores. In short, Flores I held that it was too late to make a formal demand for
benefits that should have been presented earlier.
The majority, however, ignores that important holding and instead
inaccurately suggests that all of the prejudice found by the district court in Flores I
was of a type that could readily be remedied by submitting a late proof of loss. See
Memo. Dispo. at 7 n.1. In effect, the majority wrongly recharacterizes the district
court’s notice-prejudice ruling as if it had held that Flores had not exhausted her
2
remedies by filing a claim for LTD benefits with LINA. See also Memo. Dispo. at
4. Notably, Defendant’s papers in Flores I had separately invoked both defenses—
the notice-prejudice rule and failure to exhaust administrative remedies—but the
district court’s decision in Flores I specifically relied on the “notice-prejudice rule”
and held that its requirements had been satisfied. And when the demanding
requirements of California’s notice-prejudice rule are met, that rule—unlike a mere
failure to exhaust remedies—provides a defense on the merits, because it
“generally excuse[s] the insurer from its contractual obligations under the
insurance policy.” Pitzer College v. Indian Harbor Ins. Co., 447 P.3d 669, 706–07
(Cal. 2019); see also Shell Oil Co. v. Winterthur Swiss Ins. Co., 15 Cal. Rptr. 2d
815, 845 (Cal. Ct. App. 1993).
Moreover, Flores subsequently moved for clarification and reconsideration
of the district court’s ruling in Flores I, arguing that “if the Court meant that there
is no availability to LTD benefits at all, then that ruling should be reconsidered”
(emphasis added). In response, the district court “confirm[ed] that Plaintiff is not
entitled to benefits under the LTD policy,” and it otherwise denied Flores’s
motion. This further establishes that the district court had rejected the LTD
benefits claim on the merits, and had not merely denied it without prejudice to later
renewing the claim after a subsequent exhaustion of remedies.
The last question is whether the two suits involve the same claim or cause of
3
action. “We employ four criteria to evaluate whether claims are identical:
(1) whether rights or interests established in the prior judgment would be destroyed
or impaired by prosecution of the second action; (2) whether substantially the same
evidence is presented in the two actions; (3) whether the two suits involve
infringement of the same right; and (4) whether the two suits arise out of the same
transactional nucleus of facts.” Howard v. City of Coos Bay, 871 F.3d 1032, 1039
(9th Cir. 2017) (citation and paragraph breaks omitted). “These criteria are not
applied “mechanistically,’” and the “fourth criterion is the most important.” Id.
(citations omitted); see also United States ex rel. Barajas v. Northrop Corp., 147
F.3d 905, 910 (9th Cir. 1998) (“We have applied the doctrine of res judicata ‘on
the ground that the two claims arose out of the same transaction,’ without reaching
other factors” (citation omitted)). Here, it is clear that the two actions arise from
the “same transactional nucleus of facts,” because Flores seeks the same LTD
benefits, based on the same underlying condition, under the same policy. In her
operative complaint in Flores II, Flores states that “[p]ursuant to the terms and
conditions of the LTD Policy, [Plaintiff] is entitled to LTD benefits” because
Flores is disabled due to suffering from Cushing’s disease. This is the same claim
for LTD benefits in the same language and supported by largely the same facts
from the operative complaint in Flores I. Accordingly, the last three of the four
Howard criteria are all met. And the first criterion is met as well, because the
4
judgment on the merits in Defendant’s favor would be “impaired” by the do-over
that Flores is attempting in Flores II.
In reaching a contrary conclusion, the majority misapplies the “bright-line”
rule from Howard “that res judicata does not apply to events post-dating the filing
of the initial complaint.” 871 F.3d at 1039 (citation omitted); see Memo. Dispo. at
3. Howard’s “bright-line” rule rests on the premise that a claim that is based on
“events post-dating the filing of the initial complaint” does not involve “the same
transactional nucleus of facts.” Id. at 1039 (emphasis added) (citations omitted);
see also Media Rts. Techs., 922 F.3d at 1024 (holding that, under the “separate-
accrual rule” applicable under the Copyright Act, “any sales of allegedly infringing
Microsoft products after April 25, 2013 [the date of filing of the prior suit], gave
rise to a cause of action (the ‘post-filing copyright infringement claims’) as of the
date of the sale—i.e., at some point after April 25, 2013.” (emphasis added)).
Here, however, the relevant facts and events have not changed: the LTD claim
asserted in Flores II seeks the same LTD benefits under the same policy based on
the same asserted disability as in Flores I. Howard’s bright-line rule for applying
the fourth criterion therefore does not apply here.
In nonetheless claiming that Flores II rests on new facts that give rise to a
second opportunity to litigate Flores’s eligibility for LTD benefits, the majority
points only to the fact that, after the judgment in Flores I, Flores submitted a
5
formal claim for LTD benefits, which Defendant denied. See Memo. Dispo. at 4.
According to the majority, that is when Flores’s LTD benefits claim first came into
existence, and, as a result, it is a different claim from the one rejected in Flores I.
All of this is wrong. The majority mistakenly relies on the rule for establishing
when a claim accrues for statute of limitations purposes. See Gordon v. Deloitte &
Touch, LLP Grp. Long Term Disability Plan, 749 F.3d 746, 750 (9th Cir. 2014)
(discussing accrual of an ERISA cause of action in the context of whether the
action was barred by the statute of limitations). But whether the statute of
limitations had technically begun to run when Flores asserted her LTD benefits
claim in Flores I cannot alter the fact that she actually did assert her LTD benefits
claim in Flores I and it was rejected on the merits. As we have recognized in other
contexts, a cause of action may exist, and be capable of being asserted in a suit,
even if the lenient rules governing the running of the statute of limitations would
defer “accrual” for limitations purposes. See, e.g., Cusano v. Klein, 264 F.3d 936,
947 (9th Cir. 2001) (noting that a cause of action may sufficiently exist under state
law to qualify as property of a bankruptcy estate even if accrual for statute of
limitations purposes is deferred). Having litigated and lost her LTD claim on the
merits in Flores I, Flores cannot create a new “claim” simply by filing a formal
LTD claim with Defendant. The majority’s allowance of such an evasion of the
Flores I judgment is all the more inappropriate given that the Flores I court found
6
that Defendant was prejudiced by Flores’s failure to provide timely proof of loss.
It may well be that the judgment in Flores I was wrong. But Flores did not
appeal from it, and preclusion doctrines “prevent[] relitigation of wrong decisions
just as much as right ones.” B&B Hardware, Inc. v. Hargis Indus., Inc., 575 U.S.
138, 157 (2015) (citations omitted). Flores I clearly bars this suit, and the majority
errs in holding otherwise. I respectfully dissent.
7
Plain English Summary
NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS JAN 22 2024 MOLLY C.
Key Points
01NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS JAN 22 2024 MOLLY C.
02LIFE INSURANCE COMPANY OF MEMORANDUM* NORTH AMERICA, a Pennsylvania corporation, Defendant-Appellee.
03Carter, District Judge, Presiding Argued and Submitted October 5, 2023 Pasadena, California Before: COLLINS, MENDOZA, and DESAI, Circuit Judges.
04Plaintiff-Appellant Kayle Flores appeals the district court’s order dismissing her complaint for failure to state a claim because her suit was barred by claim preclusion.
Frequently Asked Questions
NOT FOR PUBLICATION FILED UNITED STATES COURT OF APPEALS JAN 22 2024 MOLLY C.
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