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No. 10048746
United States Court of Appeals for the Ninth Circuit
Jose Ronderos v. Usf Reddaway, Inc.
No. 10048746 · Decided August 22, 2024
No. 10048746·Ninth Circuit · 2024·
FlawFinder last updated this page Apr. 2, 2026
Case Details
Court
United States Court of Appeals for the Ninth Circuit
Decided
August 22, 2024
Citation
No. 10048746
Disposition
See opinion text.
Full Opinion
FOR PUBLICATION
UNITED STATES COURT OF APPEALS
FOR THE NINTH CIRCUIT
JOSE EMILIO RONDEROS, an No. 21-55685
individual,
D.C. No.
Plaintiff-Appellee, 5:21-cv-00639-
MWF-KK
v.
USF REDDAWAY, INC., an Oregon OPINION
Corporation; YELLOW
CORPORATION, FKA YRC
Worldwide, Inc.,
Defendants-Appellants.
Appeal from the United States District Court
for the Central District of California
Michael W. Fitzgerald, District Judge, Presiding
Argued and Submitted July 11, 2022 *
Pasadena, California
Filed August 22, 2024
*
Because Defendants-Appellants USF Reddaway, Inc. and Yellow
Corporation filed for bankruptcy, this matter was automatically stayed
on September 6, 2023. See 11 U.S.C. § 362. On July 29, 2024, based on
a joint stipulation of the parties, the Bankruptcy Court modified the stay
to allow proceedings in this matter to resume.
2 RONDEROS V. USF REDDAWAY, INC.
Before: Mark J. Bennett and Jennifer Sung, Circuit Judges,
and Elizabeth E. Foote, ** District Judge.
Opinion by Judge Sung;
Dissent by Judge Bennett
SUMMARY ***
Arbitration
The panel affirmed the district court’s denial of a motion
brought by defendants USF Reddaway, Inc. and Yellow
Corporation (collectively “Reddaway”) to compel
arbitration of plaintiff Jose Emilio Rondero’s employment-
related claims.
Applying California law, the panel held that Reddaway’s
arbitration agreement was procedurally unconscionable to a
moderate degree because the agreement was adhesive, the
circumstances under which Reddaway required Ronderos to
sign the agreement involved significant oppression, and the
arbitration agreement involved some surprise because the
cost-splitting provision is substantively opaque. The panel
also held that two of the arbitration agreement’s provisions
were substantively unconscionable: (1) the one-sided filing
provision, which imposes notice requirements and a one-
year statute of limitations only on Ronderos; and (2) the one-
The Honorable Elizabeth E. Foote, United States District Judge for the
**
Western District of Louisiana, sitting by designation.
***
This summary constitutes no part of the opinion of the court. It has
been prepared by court staff for the convenience of the reader.
RONDEROS V. USF REDDAWAY, INC. 3
sided preliminary injunction carve-out, which exempts from
arbitration only Reddaway’s claims for preliminary
injunctive relief.
The panel also concluded that the district court did not
abuse its discretion by declining to sever the unconscionable
provisions and enforce the remainder of the agreement.
Dissenting, Judge Bennett would hold that the district
court abused its discretion because it misapplied California
law in declining to sever the collateral provisions from an
arbitration agreement that includes a severability clause. It
should have severed those provisions and granted
Reddaway’s motion to compel arbitration.
Judge Bennett wrote that both the majority and the
district court decisions evince the type of “judicial hostility
to arbitration” that led Congress to pass the Federal
Arbitration Act (“FAA”). Viking River Cruises, Inc. v.
Moriana, 596 U.S. 639, 649 (2022). Judge Bennett also
wrote that both decisions are directly contrary to “the FAA’s
edict against singling out [arbitration] contracts for
disfavored treatment.” Kindred Nursing Ctrs. Ltd. P’ship v.
Clark, 581 U.S. 246, 252 (2017).
COUNSEL
Alireza Alivandivafa (argued), Alireza Alivandivafa, Los
Angeles, California; Azad Marvazy, Light Law Group APC,
Los Angeles, California; for Plaintiff-Appellee.
Daniel Saunders (argued), Kasowitz Benson Torres LLP,
Los Angeles, California; Jason S. Mills and Samson C.
Huang, Morgan Lewis & Bockius LLP, Los Angeles,
California; Catherine Eschbach, Morgan Lewis & Bockius
4 RONDEROS V. USF REDDAWAY, INC.
LLP, Houston, Texas; Thomas S. Peterson, Morgan Lewis
& Bockius LLP, San Francisco, California; for Defendants-
Appellants.
OPINION
SUNG, Circuit Judge:
Defendants USF Reddaway, Inc. and Yellow
Corporation, FKA YRC Worldwide, Inc. (collectively,
“Reddaway”), appeal the district court’s denial of their
motion to compel arbitration of Plaintiff Jose Emilio
Ronderos’s employment-related claims. We conclude that
Reddaway’s arbitration agreement is both procedurally and
substantively unconscionable. We also conclude that the
district court did not abuse its discretion by declining to
sever the unconscionable terms. Thus, we affirm the district
court’s denial of Reddaway’s motion to compel arbitration.
FACTUAL AND PROCEDURAL BACKGROUND
When Ronderos applied to work for Reddaway as a line
haul manager, Reddaway required him to sign a document
titled “Candidate’s Statement,” which is a pre-printed
document that contains the arbitration agreement at issue in
this case. Reddaway presented that pre-printed document to
Ronderos on a take-it-or-leave-it basis, as a part of the job
application. According to Ronderos, Reddaway gave him
RONDEROS V. USF REDDAWAY, INC. 5
“no choice” and “pushed” him to sign it “immediately, on
site.” 1 Reddaway does not dispute Ronderos’s account.
The Candidate’s Statement is a two-page, single-spaced
document. Toward the bottom of the first page, a bold
heading in all-capital letters states, “AGREEMENT TO
ARBITRATE.” The arbitration agreement requires all
“Employment Claims” to be resolved through binding
arbitration, but not “Excluded Claims.” As defined by the
agreement,
“Employment Claims include, but are not
limited to, claims of discrimination,
harassment, retaliation and claims for
benefits brought against the Company . . .
whether based on local, state or federal laws
or regulations, or on tort, contract, or
equitable law, or otherwise. By way of
example only, Employment Claims include
claims under the Age Discrimination in
Employment Act, Title VII of the Civil
Rights of 1964 [sic], as amended, including
the amendments of the Civil Rights Act of
1991, the Americans with Disabilities Act,
the Family and Medical Leave Act, the
Employment Retirement Income Security
Act, and the Fair Labor Standards Act.”
“Excluded Claims”—the claims that are exempt from
arbitration—include claims that Reddaway “may have
against [Ronderos] for preliminary injunctive relief, such as
1
Ronderos described the circumstances under which he signed the
arbitration agreement in a declaration filed in support of his opposition
to Reddaway’s motion to compel arbitration.
6 RONDEROS V. USF REDDAWAY, INC.
to prevent [Ronderos] from violating a confidentiality
agreement or disclosing trade secrets.” 2
The arbitration agreement includes a filing provision that
imposes two procedural requirements on Ronderos—but not
Reddaway: (1) a notice requirement that specifies Ronderos
must send Reddaway notice of a claim using a particular
form in a particular manner, and (2) a one-year statute of
limitations that starts to run the date the claim arises. Further,
the agreement expressly states that Ronderos’s failure to
comply with the filing provision’s procedural requirements
will result in the waiver of Ronderos’s claims. The filing
provision states in full: “I [Ronderos] understand that I must
file an Alternative Dispute Resolution Request Form by
sending it certified mail to Jack Peak, Vice President, Labor
and Employment Law & Litigation, YRC Worldwide, Inc,
1077 Gorge Boulevard, Akron, OH 44310, within one year
after the date my claim arose or my claim will be waived.”
The arbitration agreement also contains three other
provisions that are at issue in this case. First, a choice-of-law
provision states that “the arbitration and this Agreement” are
controlled by the Federal Arbitration Act (FAA) and, where
the FAA is silent or inapplicable, the Indiana Uniform
Arbitration Act (IUAA). Second, a cost-splitting provision
requires the parties to equally share the cost of arbitration
and arbitrator fees, “unless other express statutory
provisions or controlling case law conflict with this
2
The agreement also exempts claims that are within the exclusive
jurisdiction of a federal or state agency (claims for benefits under state
employment insurance programs and claims under the National Labor
Relations Act that are brought before the National Labor Relations
Board), and claims that could be brought as a grievance under a
collective bargaining agreement.
RONDEROS V. USF REDDAWAY, INC. 7
allocation and require the payment of costs and fees by the
Company.” Third, a severability provision states that, if “any
portion of this Agreement is held to be in conflict with a
mandatory provision of applicable law, the conflicting
portion shall be stricken and the remainder of this
Agreement shall be enforced.”
Ronderos was hired and worked for Reddaway for two
and a half years. Ronderos alleges that, shortly after he was
diagnosed with cancer and took a medical leave of absence,
Reddaway terminated him. Ronderos filed claims in
California state court against Reddaway for age and
disability discrimination, retaliation, and failure to
accommodate his disability under California’s Fair
Employment and Housing Act (FEHA), California
Government Code §§ 12900 et. seq., and failure to pay
unpaid wages in violation of California state law, among
other claims.
After Reddaway removed the case to federal court, it
filed a motion to compel arbitration. Ronderos opposed the
motion, contending that the arbitration agreement is
procedurally and substantively unconscionable under
California law and, therefore, unenforceable.
Reddaway conceded that the arbitration agreement is a
contract of adhesion—that is, it is a pre-printed form that
Reddaway presented to Ronderos on a take-it-or-leave-it
basis, with no opportunity for Ronderos to negotiate its
terms. Reddaway also conceded that two of the agreement’s
provisions—the one-year statute of limitations for filing
claims and the preliminary injunction carve-out—are
unenforceable under California law. Reddaway argued,
however, that the court should sever those provisions and
8 RONDEROS V. USF REDDAWAY, INC.
enforce the remainder of the agreement by compelling
arbitration.
The district court concluded that the agreement is
procedurally unconscionable to a moderate degree. The
district court also concluded that the agreement contains
multiple substantively unconscionable provisions, and that it
lacks mutuality to a substantial degree. Finally, the district
court declined to sever the unconscionable provisions.
On appeal, Reddaway concedes that the arbitration
agreement is unconscionable to some extent but argues that
the agreement is less unconscionable than the district court
determined. Reddaway also argues that the district court
abused its discretion by not severing the unconscionable
terms.
JURISDICTION AND STANDARDS OF REVIEW
We have jurisdiction pursuant to 9 U.S.C. § 16. We
review de novo whether an arbitration agreement is invalid
because it is unconscionable. Bridge Fund Cap. Corp. v.
Fastbucks Franchise Corp., 622 F.3d 996, 1000 (9th Cir.
2010). We review the district court’s decision not to sever
the unconscionable provisions of the agreement for abuse of
discretion. Lim v. Tforce Logistics, LLC, 8 F.4th 992, 999
(9th Cir. 2021) (citing Bridge Fund, 622 F.3d at 1000).
ANALYSIS
I. Unconscionability
Under the Federal Arbitration Act, generally applicable
contract defenses, including unconscionability, may
invalidate an arbitration agreement. 9 U.S.C. § 2; AT&T
Mobility LLC v. Concepcion, 563 U.S. 333, 339 (2011).
RONDEROS V. USF REDDAWAY, INC. 9
To determine whether Reddaway’s arbitration
agreement is unconscionable, the parties agree that we apply
California contract law. See Pokorny v. Quixtar, Inc., 601
F.3d 987, 994 (9th Cir. 2010).
Under California law, “[a] contract is unconscionable if
one of the parties lacked a meaningful choice in deciding
whether to agree and the contract contains terms that are
unreasonably favorable to the other party.” OTO, L.L.C. v.
Kho, 447 P.3d 680, 689 (Cal. 2019). Thus, unconscionability
“has both a procedural and a substantive element.” Id. at
689–90 (internal quotation marks and citation omitted).
“Both procedural and substantive unconscionability must be
shown for the defense to be established, but ‘they need not
be present in the same degree.’” Id. at 690 (quoting
Armendariz v. Found. Health Psychcare Servs., Inc., 6 P.3d
669, 690 (Cal. 2000)). “The more substantively oppressive
the contract term, the less evidence of procedural
unconscionability is required to conclude that the term is
unenforceable.” Id. (internal quotation marks and citation
omitted). Conversely, the higher the degree of procedural
unconscionability, “the less substantive unfairness is
required.” Id. (citations omitted). The overarching question
in all unconscionability cases is “whether the terms of the
contract are sufficiently unfair, in view of all relevant
circumstances, that a court should withhold enforcement.”
Sanchez v. Valencia Holding Co., 353 P.3d 741, 749 (Cal.
2015). The “unconscionability doctrine is concerned not
with a simple old-fashioned bad bargain, but with terms that
are unreasonably favorable to the more powerful party.”
OTO, 447 P.3d at 693 (internal quotation marks and citations
omitted). As the party asserting unconscionability as a
defense to the enforcement of the arbitration agreement,
10 RONDEROS V. USF REDDAWAY, INC.
Ronderos bears the burden of proving unconscionability. Id.
at 690.
We conclude that the arbitration agreement between
Reddaway and Ronderos is at least moderately procedurally
unconscionable, and several of its terms are substantively
unconscionable.
A. Procedural Unconscionability
Under California law, “[t]here are degrees of procedural
unconscionability. At one end of the spectrum are contracts
that have been freely negotiated by roughly equal parties, in
which there is no procedural unconscionability. Contracts of
adhesion that involve surprise or other sharp practices lie on
the other end of the spectrum.” Baltazar v. Forever 21, Inc.,
367 P.3d 6, 11 (Cal. 2016) (internal quotation marks and
citation omitted).
To determine whether a contract is procedurally
unconscionable, we first ask “whether the contract is one of
adhesion.” OTO, 447 P.3d at 690 (internal quotation marks
omitted) (quoting Armendariz, 6 P.3d at 689). A “contract of
adhesion” is “a standardized contract [that is] imposed and
drafted by the party of superior bargaining strength” and
gives “the subscribing party only the opportunity to adhere
to the contract or reject it.” Armendariz, 6 P.3d at 689
(internal quotation marks and citation omitted). Reddaway
concedes that the arbitration agreement is a contract of
adhesion and therefore “procedurally unconscionable to at
least some degree.” Bridge Fund, 622 F.3d at 1004. But,
Reddaway argues that the agreement contains no more than
a minimal degree of procedural unconscionability.
To determine whether the arbitration agreement involves
more than “minimal” procedural unconscionability, we
RONDEROS V. USF REDDAWAY, INC. 11
consider “whether circumstances of the contract’s formation
created such oppression or surprise that closer scrutiny of its
overall fairness is required.” OTO, 447 P.3d at 690.
Oppression means a “lack of negotiation and meaningful
choice.” Pinnacle Museum Tower Assn. v. Pinnacle Mkt.
Dev. (US), LLC, 282 P.3d 1217, 1232 (Cal. 2012) (internal
quotation marks omitted) (quoting Morris v. Redwood
Empire Bancorp, 27 Cal. Rptr. 3d 797, 805 (Ct. App. 2005)).
“The circumstances relevant to establishing oppression
include, but are not limited to (1) the amount of time the
party is given to consider the proposed contract; (2) the
amount and type of pressure exerted on the party to sign the
proposed contract; (3) the length of the proposed contract
and the length and complexity of the challenged provision;
(4) the education and experience of the party; and
(5) whether the party’s review of the proposed contract was
aided by an attorney.” OTO, 447 P.3d at 690–91 (quoting
Grand Prospect Partners, L.P. v. Ross Dress for Less, Inc.,
182 Cal. Rptr. 3d 235, 249–50 (Ct. App. 2015)).
The circumstances under which Ronderos signed the
arbitration agreement involved significant oppression.
Reddaway admits that it required Ronderos to sign the pre-
printed arbitration agreement as part of the job application
process. “In both the prehiring and posthiring settings, courts
must be ‘particularly attuned’ to the danger of oppression
and overreaching.” OTO, 447 P.3d at 691 (quoting
Armendariz, 6 P.3d at 690). When an employer makes
signing an agreement a condition of applying for
employment, “the economic pressure exerted . . . on all but
the most sought-after employees may be particularly acute,
for the arbitration agreement stands between the employee
and necessary employment, and few employees are in a
position to refuse a job because of an arbitration
12 RONDEROS V. USF REDDAWAY, INC.
requirement.” Armendariz, 6 P.3d at 690. 3 Ronderos, who
was applying for a line haul manager position, was not a
highly-sought-after employee with any meaningful
bargaining power.
Additionally, according to Ronderos’s undisputed
declaration, Reddaway pushed him to sign the contract
immediately, on site. Ronderos did not know what
arbitration was and did not understand many of the
agreement’s terms. Reddaway did not explain the
agreement’s terms to him. Reddaway does not claim that it
gave Ronderos the opportunity to consult an attorney.
California courts have found significant oppression based on
similar circumstances in both pre- and post-hiring settings.4
See, e.g., Ali v. Daylight Transp., LLC, 273 Cal. Rptr. 3d
544, 554 (Ct. App. 2020) (finding “significant oppression”
when employer required employees to sign agreements as a
condition of employment without an opportunity to consult
an attorney); Baxter v. Genworth N. Am. Corp., 224 Cal.
Rptr. 3d 556, 565 (Ct. App. 2017) (disapproved on other
grounds by Ramirez v. Charter Commc’ns, Inc., 551 P.3d
520 (Cal. 2024) (finding high degree of oppression when
3
The dissent disregards the California Supreme Court’s conclusion that
preemployment adhesive agreements are particularly oppressive, and
takes the opposite position. See Dissent at 47 (asserting that the fact that
Ronderos was required to sign the arbitration agreement as part of the
job application process, rather than “after years of employment,” weighs
against finding procedural unconscionability). Because we are applying
California law, we are not at liberty to disregard the Court’s reasoning in
Armendariz, and, in any event, we find the Court’s reasoning more
persuasive.
4
The dissent asserts that Ronderos’s declaration is not specific enough
to support a finding of procedural unconscionability, Dissent at 44. The
dissent ignores that Ronderos’s declaration is uncontroverted.
RONDEROS V. USF REDDAWAY, INC. 13
employer presented agreement as a condition of continued
employment on a take-it-or-leave-it basis, and employee
lacked equal bargaining power).
We also find that the arbitration agreement involves
some surprise. Surprise may occur when “the allegedly
unconscionable provision is hidden within a prolix printed
form.” Pinnacle Museum, 282 P.3d at 1232 (internal
quotation marks omitted) (quoting Morris, 27 Cal. Rptr. at
805). A contract may also involve surprise when its
substance is “opaque.” OTO, 447 P.3d at 691 (finding
agreement involved surprise because its sentences were
“complex [and] filled with statutory references and legal
jargon”).
Reddaway’s arbitration agreement is not hidden in fine
print or otherwise difficult to read. However, the agreement
involves some surprise because the substance of its cost-
splitting provision is very opaque.
The cost-splitting provision creates the impression that
Ronderos must pay half the costs of arbitration and arbitrator
fees, even though under California law, an employer may not
require employees to pay such arbitration costs in an
adhesive arbitration contract. Id. at 692 (citing Armendariz,
6 P.3d at 687). The provision states: “I understand that the
costs of arbitration and arbitrator fees will be split equally
between the Company and me unless other express statutory
provisions or controlling case law conflict with this
allocation and require the payment of costs and fees by the
Company.” The California Supreme Court assessed a
substantially similar cost-splitting provision in OTO and
concluded that it supported a finding of surprise. Id. OTO’s
cost-splitting provision, like Reddaway’s, set a default rule
that employees would bear some of the arbitration costs
14 RONDEROS V. USF REDDAWAY, INC.
unless “statutory provisions or controlling case law”
required otherwise. Id. As the Court explained, “[a]lthough
the agreement anticipate[d] that the ‘controlling case law’ of
Armendariz would prevail over the [ ] default rule, [the
employer’s] obligation to pay arbitration-related costs would
not be evident to anyone without legal knowledge or access
to the relevant authorities.” Id. Reddaway’s cost-splitting
provision is opaque for the same reason.
Indeed, Reddaway’s cost-splitting provision is even
more opaque because it does not indicate which state’s law
controls the question of whether the cost-splitting default
rule is enforceable, and it would be extremely difficult for a
layperson like Ronderos to figure that out. 5 Additionally, the
agreement includes a choice-of-law provision that
complicates that issue. The choice-of-law provision states:
“I agree that the arbitration and this Agreement shall be
controlled by the Federal Arbitration Act (‘FAA’). If for any
reason the FAA does not apply or if the FAA is silent on the
issue then the provisions of the Indiana Uniform Arbitration
Act (Indiana Code 34-57-2), shall apply (to the extent they
do not conflict with the FAA) and subject Employment
Claims to arbitration.” The FAA is silent on the issue of
apportioning the costs of arbitration, and the IUAA indicates
that costs are to be apportioned at the discretion of the
arbitrator. See Ind. Code § 34-57-2-11. Ronderos argues that
5
In OTO, the cost-splitting provision did not expressly state that
California law was controlling, but it cited California Code of Civil
Procedure section 1284.2 to establish its default rule, and other
provisions of the agreement made the arbitration subject to the California
Arbitration Act and other California rules of civil procedure, all of which
indicated that California law would also control the enforceability of the
cost-splitting provision’s default rule. See 447 P.3d at 685–86.
RONDEROS V. USF REDDAWAY, INC. 15
an arbitrator would apply the IUAA and conclude that the
cost-splitting default rule is enforceable. 6
Fortunately, we do not need to determine how an
arbitrator would resolve the question of which state’s law
controls the enforceability of the cost-splitting default rule.
To determine whether the Reddaway agreement involves
surprise, it is enough to note that the ambiguity of the cost-
splitting provision, coupled with the choice-of-law
provision, makes it difficult (even for a lawyer) to figure out
whether Ronderos would have to pay half the arbitration
costs or not. Consequently, the provision is procedurally
unconscionable. See Pinela v. Neiman Marcus Grp., Inc.,
238 Cal. App. 4th 227, 243 (Ct. App. 2015) (finding
delegation clause, coupled with choice-of-law provision,
was procedurally unconscionable because it was highly
unlikely that a “layperson” would understand how
arbitrability questions would be resolved under the
agreement).
Reddaway argues that this provision “simply sets forth
in plain language the rule from Armendariz that ‘the
arbitration agreement or arbitration process cannot generally
require the employee to bear any type of expense that the
employee would not be required to bear if he or she were
free to bring the action in court.’” (Quoting Armendariz, 6
P.3d at 687.) But there is no such plain statement in the
agreement. If Reddaway did not intend to require California
employees like Ronderos to split the cost of arbitration
because such a requirement conflicts with California law,
6
In Roddie v. N. Am. Manufactured Homes, Inc., 851 N.E.2d 1281, 1285
(Ind. Ct. App. 2006), the state court held that an adhesive arbitration
agreement that required a home purchaser to pay all arbitration costs was
enforceable.
16 RONDEROS V. USF REDDAWAY, INC.
Reddaway could have made that clear in plain language. 7
Instead, Reddaway’s agreement indicates only that the cost-
splitting requirement will not apply if it conflicts with a
statute or case law, without specifying that California law
will control and without acknowledging that a conflict with
California law actually exists.
Reddaway also argues that the cost-splitting provision is
clearer than the cost-splitting provision in OTO because
Reddaway’s provision set the default rule by expressly
stating that the costs will be split equally, while OTO’s
provision set the default rule only by referencing California
Code of Civil Procedure § 1284.2. In that respect,
Reddaway’s provision is clearer. But the fact remains that in
this case, as in OTO, Reddaway’s “obligation to pay
arbitration-related costs would not be evident to anyone
without legal knowledge or access to the relevant
authorities.” 447 P.3d at 692.
Moreover, because Reddaway’s provision plainly states
that “the costs of arbitration and arbitrator fees will be split
equally” between the employee and Reddaway, it creates the
impression that employees like Ronderos will have to pay
significant costs if they file an arbitration claim. And, by
creating that impression, the provision likely deters
employees from filing claims—whether the default rule is
actually enforceable against them or not. 8 As the California
7
For instance, if Reddaway did not intend for the default rule to be
enforced against California employees like Ronderos, Reddaway could
have stated that the cost-splitting default rule “conflicts with the law of
California and in arbitrations involving California employees, the costs
of arbitration and arbitrator fees will be paid by the Company.”
8
The concern, shared by the district court, that a layperson in Ronderos’s
position would not understand the practical effect of the cost-splitting
RONDEROS V. USF REDDAWAY, INC. 17
Supreme Court recognized in Armendariz, “it is not only the
costs imposed on the claimant but the risk that the claimant
may have to bear substantial costs that deters the exercise”
of statutory rights. 6 P.3d at 687 (emphasis in original).
Consequently, we agree with the district court that
Reddaway’s cost-splitting provision contributes to the
procedural unconscionability of the agreement.
We note that Ronderos argues that the cost-splitting
provision is also substantively unconscionable, despite the
savings clause that makes the default rule unenforceable if it
conflicts with controlling law. Specifically, Ronderos argues
that, because of the choice-of-law provision, an arbitrator
would apply Indiana law and conclude that the cost-splitting
default rule is enforceable against him—which would make
the cost-splitting provision substantively unconscionable
under California law. In response, Reddaway argues that the
savings clause means that the provision is not substantively
unconscionable, citing Jackson v. Rent-A-Center W., Inc.,
581 F.3d 912, 919 (9th Cir. 2009), rev’d on other grounds
561 U.S. 63 (2010). In Jackson, we concluded that a similar
fee-sharing provision was not substantively unconscionable
because of its savings clause, which stated that “[i]n the
event the law of the jurisdiction in which the arbitration is
held requires a different allocation of fees and costs in order
for this Agreement to be enforceable, then such law shall be
followed.” Id. Jackson, however, appears distinguishable for
several reasons. In Jackson, the fee-sharing provision
indicated which state’s law would control the enforceability
of its default rule by specifying that “the law of the
provision is substantiated by record evidence. In his declaration,
Ronderos averred that he was unable to pay the costs of arbitration “like
the Defendant wants me to.”
18 RONDEROS V. USF REDDAWAY, INC.
jurisdiction in which the arbitration is held” would control.
Id. at 919. As a result, it was reasonable to conclude that
Nevada law would control and that the fee-sharing default
rule would not be enforced against the plaintiff. Id. By
contrast, Reddaway’s agreement is at best ambiguous about
which state’s law would control the enforceability of the
cost-splitting provision’s default rule. And unlike the
agreement in Jackson, Reddaway’s agreement contains a
choice-of-law provision that, in Ronderos’s view, means
Indiana law is controlling. We also note that, in Jackson, the
plaintiff “fail[ed] to address or counter” the argument that
the savings clause made the fee-sharing provision valid. Id.
at 919–20. But in this case, Ronderos has articulated a
colorable counterargument, as described above. Although
Ronderos presses this argument on appeal, we do not decide
whether Reddaway’s cost-splitting provision is
substantively unconscionable because doing so would not
affect the outcome of this case.
In sum, we conclude that the Reddaway agreement is
adhesive; that the circumstances under which Reddaway
required Ronderos to sign the agreement involve significant
oppression; and that the agreement involves some surprise
because the cost-splitting provision is substantively opaque.
Consequently, we agree with the district court that there is at
least a moderate degree of procedural unconscionability in
this case. The Reddaway agreement does not appear to
involve as much oppression and surprise as the agreement in
OTO, which was both “visually impenetrable” and
substantively opaque. 447 P.3d at 691. But the California
Supreme Court concluded that the OTO agreement involved
an “extraordinarily high degree of procedural
unconscionability.” Id. at 690 (emphasis added). In Pinela,
a California court of appeal found “more than the minimum
RONDEROS V. USF REDDAWAY, INC. 19
degree of procedural unconscionability that is always
present with an adhesive contract,” even though there was
no “fraud or sharp practices,” because one key provision was
substantively opaque. 190 Cal. Rptr. 3d at 173–74. In this
case, a key provision is similarly opaque and there is also
oppression. That combination is enough to establish at least
a moderate degree of procedural unconscionability. See also
Beco v. Fast Auto Loans, Inc., 302 Cal. Rptr. 3d 168, 180–
81 (Ct. App. 2022); Ali, 273 Cal. Rptr. 3d at 555.
B. Substantive Unconscionability
“Substantive unconscionability examines the fairness of
a contract’s terms.” Lim, 8 F.4th at 1001 (internal quotation
marks omitted) (quoting OTO, 447 P.3d at 692). Because we
find at least a moderate degree of procedural
unconscionability, “closer scrutiny of [the agreement’s]
overall fairness is required.” OTO, 447 P.3d at 690. When
determining substantive fairness, the relevant question is
whether one party used their superior bargaining position to
impose terms that are “overly harsh, unduly oppressive, or
unfairly one-sided.” Lim, 8 F.4th at 1002 (citing OTO, 447
P.3d at 692–93). The “paramount” consideration is
mutuality. Abramson v. Juniper Networks, Inc., 9 Cal. Rptr.
3d 422, 436 (Ct. App. 2004). “Agreements to arbitrate must
contain at least a modicum of bilaterality to avoid
unconscionability.” Id. at 437 (internal quotation marks
omitted) (quoting Armendariz, 6 P.3d at 692). Not all one-
sided terms are unconscionable, but the party seeking to
enforce a one-sided term must provide “at least some
reasonable justification for such one-sidedness based on
‘business realities.’” Armendariz, 6 P.3d at 692.
Applying those principles, we conclude that two of the
agreement’s provisions are substantively unconscionable:
20 RONDEROS V. USF REDDAWAY, INC.
the one-sided filing provision (which imposes notice
requirements and a one-year statute of limitations only on
Ronderos), and the one-sided preliminary injunction carve-
out (which exempts from arbitration only Reddaway’s
claims for preliminary injunctive relief). We address each
provision in turn.
i. The Filing Provision
The agreement’s filing provision has two parts: The first
part requires Ronderos to file an “Alternative Dispute
Resolution Request Form” by certified mail to an address in
Ohio, which we refer to as the “notice requirements.” The
second part requires Ronderos to comply with those notice
requirements “within one year after the date [his] claim arose
or [his] claim will be waived,” which we refer to as the “one-
year statute of limitations.” We conclude that this filing
provision is substantively unconscionable because it restricts
Ronderos’s ability to vindicate his employment rights in
several ways. Further, the filing provision imposes those
restrictions only on Ronderos, and that one-sidedness is
unjustified.
Most egregiously, the filing provision effectively
imposes the one-year statute of limitations on only
Ronderos’s claims. See Davis v. O’Melveny & Myers, 485
F.3d 1066, 1076 (9th Cir. 2007), overruled in part on other
grounds as recognized by Ferguson v. Corinthian Colleges,
Inc., 733 F.3d 928, 927 (9th Cir. 2013) (finding provision
that required employee to give employer notice of claim
within one year “function[ed] as a statute of limitations”).
That one-year statute of limitations restricts Ronderos’s
employment rights in at least three ways.
First, the one-year statute of limitations significantly
shortens the amount of time that employees typically have to
RONDEROS V. USF REDDAWAY, INC. 21
bring employment-related claims, including the claims that
Ronderos brings in this case. For example, Ronderos’s
claims under the FEHA are subject to at least a three-year
statute of limitations, see Cal. Gov. Code § 12960(e)(5), as
are his claims for untimely payment of wages, see Cal. Code
Civ. Pro. § 338. Consequently, the filing provision is an
unconscionable “vehicle for the waiver of [Ronderos’s]
statutory rights.” Martinez v. Master Prot. Corp., 12 Cal.
Rptr. 3d 663, 672 (Ct. App. 2004) (quoting Armendariz, 6
P.3d at 681). For that reason alone, the provision is
substantively unconscionable. See Davis, 485 F.3d at 1077-
78 (finding arbitration agreement provision that shortened
statute of limitations period for employment-related statute
claims to one year was substantively unconscionable).
Second, the one-year statute of limitations effectively
deprives Ronderos of the benefit of the continuing violation
doctrine. That doctrine “allows liability for unlawful
employer conduct occurring outside the statute of limitations
if it is sufficiently connected to unlawful conduct within the
limitations period.” Richards v. CH2M Hill, Inc., 29 P.3d
175, 176 (Cal. 2001). The continuing violation doctrine is
available for FEHA claims, including Ronderos’s claim for
failure to accommodate his disability. Id.
Third, the one-year statute of limitations starts to run
when Ronderos’s “claim arose”—not when Ronderos knew
or reasonably should have known about the claim. This
means that the filing provision also deprives Ronderos of the
availability of the “discovery rule.” The discovery rule,
“where applicable, indefinitely delays accrual of a cause of
action until the plaintiff discovers or reasonably has cause to
discover the facts constituting it.” Samuels v. Mix, 989 P.2d
701, 706 (Cal. 1999). The California Supreme Court has
described the discovery rule as “the most important
22 RONDEROS V. USF REDDAWAY, INC.
exception to the general rule that a cause of action accrues
when the allegedly wrongful result occurs.” Id. (internal
quotation marks and citation omitted). Because Reddaway’s
filing provision deprives Ronderos of the discovery rule, it
is more restrictive of Ronderos’s rights and more
unconscionable than the filing provision that we found
unconscionable in Davis, 485 F.3d at 1076, which expressly
incorporated the discovery rule.
To make things worse, the filing provision is one-sided:
only Ronderos must comply with the notice requirements
and one-year statute of limitations or else waive his claims.
Reddaway does not offer any business-related justification
for imposing a one-year statute of limitations on Ronderos
but not itself. Nor does Reddaway offer any business-related
justification for depriving Ronderos of the benefits of the
discovery rule and continuing violation doctrine but not
itself.
Reddaway does offer a business-related justification for
the filing provision’s one-sided notice requirements.
Specifically, Reddaway asserts that the notice requirements
merely explain to Ronderos how to initiate arbitration. Then,
building on that assertion, Reddaway argues that the one-
sided nature of the notice requirements is justified because
Reddaway knows how to initiate arbitration while Ronderos
does not. Reddaway also notes that in OTO, the California
Supreme Court faulted the employer for not providing such
an explanation to the employee. See 447 P.3d at 693. The
problem with Reddaway’s purported justification, however,
is that it rests on an incorrect assertion: the filing provision’s
notice requirements do not merely explain to Ronderos how
to initiate arbitration. Rather, the provision specifies that
Ronderos “must file” a particular form by sending it to a
Reddaway Vice President by certified mail “or [his] claim
RONDEROS V. USF REDDAWAY, INC. 23
will be waived.” (Emphasis added.) The provision does not
similarly require Reddaway to inform Ronderos of a dispute
in a specific manner, nor does the provision state that
Reddaway’s claims will be waived if Reddaway does not
comply. Reddaway does not offer any business justification
for imposing such notice requirements only on Ronderos.
Reddaway also asserts that the agreement’s one-year
statute of limitations is “not without benefit to Ronderos”
because it ensures that he would timely file his claims before
the actual statutes of limitations (meaning, those set by
statute or common law) ran. Reddaway justifies the one-
sidedness of the limitation by asserting that, “as the more
sophisticated part[y],” Reddaway was more likely to be
aware of the relevant statutes of limitations, and thus no
limitation on Reddaway’s time to file a claim was necessary.
Reddaway’s argument is unavailing. If Reddaway had
merely wanted, as it claims, to ensure that employees would
bring their claims within the applicable statute of limitations,
it could have informed employees of those time limits either
in the arbitration agreement itself or by another method.
Instead, Reddaway chose to seriously truncate the time
period in which Ronderos could assert any claim. That
choice bears no logical connection to Reddaway’s purported
justification of “helping” Ronderos.
In sum, the filing provision’s one-sided notice
requirements and one-year statute of limitations severely
restrict Ronderos’s ability to vindicate his employment
rights and, therefore, are substantively unconscionable.
ii. Preliminary Injunction Carve-Out
The arbitration agreement mandates arbitration for all
employment claims with limited exceptions. One of the
exceptions is for “claims that [Reddaway] may have against
24 RONDEROS V. USF REDDAWAY, INC.
[Ronderos] for preliminary injunctive relief.” That
preliminary injunction carve-out is plainly one-sided: it
preserves only Reddaway’s ability to seek preliminary
injunctive relief in court. Because the arbitration agreement
was “imposed in an adhesive context” and “requires one
contracting party, but not the other, to arbitrate” all claims,
it “lacks basic fairness and mutuality.” Armendariz, 6 P.3d
at 694. 9
Reddaway argues that the district court erred “in the
amount of unconscionability” it found in the preliminary
injunction carve-out. First, Reddaway notes that the carve-
out is limited to claims for preliminary injunctive relief. But,
as the district court explained, this limitation does not make
the preliminary injunction carve-out any less one-sided; it
still grants only Reddaway access to the courts, even if that
access is only on a preliminary basis.
Before the district court, Reddaway did not offer any
business justification for this one-sided carve-out. On
appeal, Reddaway argues that the one-sided preliminary
injunction carve-out is justified for two reasons. First,
Reddaway asserts that the carve-out was drafted to prevent
9
Because the preliminary injunction carve-out is one sided, Reddaway’s
reliance on Lange v. Monster Energy Co., 260 Cal. Rptr. 3d 35 (Ct. App.
2020), is misplaced. In Lange, the arbitration agreement’s equitable
remedies provision was not one-sided; “it expressly allow[ed] ‘either
party’ to seek a temporary restraining order or preliminary injunction in
court ‘in circumstances in which such relief is appropriate.’” Id. at 46.
Reddaway cites a portion of the Lange opinion that discusses the parties’
separate proprietary information agreement, which “lack[ed] mutuality”
but did not contain an arbitration provision, and did “no more than
express a set of circumstances under which equitable relief may be
appropriate.” Id. The Lange court’s discussion of the proprietary
information agreement has no relevance to this case.
RONDEROS V. USF REDDAWAY, INC. 25
an employee from violating a confidentiality agreement or
disclosing trade secrets. However, the carve-out identifies
such violations only as examples; it does not limit the carve-
out’s scope to such violations. That is, the carve-out applies
to all claims that Reddaway might bring against Ronderos.
Second, Reddaway asserts that employees “are far less
likely to require emergency injunctive relief because
damages are generally a sufficient remedy” for their claims.
Reddaway cites only one case to support that assertion,
Cancellier v. Federated Dep’t Stores, 672 F.2d 1312, 1320
(9th Cir. 1982). But Cancellier does not establish that
damages are generally a sufficient remedy for employees’
claims. In Cancellier, we merely concluded that a district
court did not abuse its discretion when it declined to grant
injunctive relief because it found that a $2.3 million
judgment against the employer was sufficient to discourage
the employer from violating the Age Discrimination in
Employment Act (ADEA) in the future. Id.
Moreover, there are good reasons to doubt Reddaway’s
assertion that employees generally do not need equitable
relief. Many employment statutes expressly authorize courts
to grant employees equitable relief. For example, in
Cancellier, we noted that the court had the authority to grant
equitable relief under the ADEA. Id. at 1319 (citing 29
U.S.C. § 626(b) (1976)). See also 42 U.S.C. § 2000e-5(g)(1)
(providing for equitable remedies in cases brought under
Title VII of the Civil Rights Act of 1964); id. at § 12117(a)
(providing for equitable remedies in cases brought under the
Americans with Disabilities Act); 29 U.S.C. § 216(b)
(providing for equitable relief under the Fair Labor
Standards Act). Equitable relief is also available under
certain circumstances for FEHA claims. See Harris v. City
of Santa Monica, 294 P.3d 49, 67 (Cal. 2013) (citing Aguilar
26 RONDEROS V. USF REDDAWAY, INC.
v. Avis Rent A Car System, Inc., 980 P.2d 846 (Cal. 1999))
(noting that “courts may grant injunctive relief under FEHA
to prevent discriminatory conduct from recurring”).
Additionally, we easily find many examples in which
employees have sought preliminary injunctive relief. See,
e.g., Johnson v. Couturier, 572 F.3d 1067 (9th Cir. 2009)
(upholding preliminary injunction granted in favor of
employees and former employees who brought claims for
breach of fiduciary duty under Employee Retirement Income
Security Act); Nelson v. Nat’l Aeronautics and Space
Admin., 530 F.3d 865 (9th Cir. 2008) (reversing denial of
preliminary injunction in favor of employees who brought
claims for violation of constitutional right to informational
privacy), rev’d 562 U.S. 134 (2011); Halczenko v. Ascension
Health, Inc., 37 F.4th 1321 (7th Cir. 2022) (affirming denial
of preliminary injunction to employee for claims for
religious discrimination related to Covid-19 vaccine). And
courts have granted employees preliminary injunctive relief,
agreeing that damages would not be an adequate remedy for
the employees’ claims. See, e.g., Elrod v. Burns, 427 U.S.
347, 373 (1976) (affirming preliminary injunction in favor
of employees and former employees for First Amendment
claims); Doster v. Kendall, 54 F.4th 398, 428 (6th Cir. 2022),
vacated as moot, 144 S. Ct. 481 (2023) (affirming
preliminary injunction in favor of employee servicemembers
for religious freedom claims related to Covid-19 vaccine);
Carrillo v. Schneider Logistics, Inc., No. CV 11-8557 CAS
(DTBx), 2012 WL 556309, at *15 (C.D. Cal. Jan. 31, 2012)
(granting employees’ motion for preliminary injunction to
prevent mass retaliatory termination) aff’d 501 Fed. Appx.
713 (9th Cir. 2012).
But, even if we agreed that Reddaway has a greater need
for preliminary injunctive relief than its employees (as
RONDEROS V. USF REDDAWAY, INC. 27
Reddaway asserts), we would still conclude that the one-
sided preliminary injunction carve-out has no business
justification and is, therefore, substantively unconscionable.
We addressed a nearly identical provision in Nagrampa v.
MailCoups, Inc., 469 F.3d 1257 (9th Cir. 2006) (en banc). In
that case, the arbitration agreement gave the employer
“access to a judicial forum to obtain provisional remedies to
protect its intellectual property, while it provide[d the
employee] with only the arbitral forum to resolve her
claims.” Id. at 1285 (emphasis added). Like Reddaway, the
employer argued that its one-sided provisional remedy
carve-out was justified by its business need “to protect its
Service Marks and proprietary information.” Id. at 1287. We
rejected that argument. Id. As we explained then, “California
courts routinely have rejected this justification as a
legitimate basis for allowing only one party to an agreement
access to the courts for provisional relief.” Id. (citing O’Hare
v. Mun. Res. Ctr., 132 Cal. Rptr. 2d 116, 124 (Ct. App.
2003), Mercuro v. Superior Ct., 116 Cal. Rptr. 2d 671, 678
(Ct. App. 2002), and Stirlen v. Supercuts, Inc., 60 Cal. Rptr.
2d 138, 148 (Ct. App. 1997)); see also Ali, 273 Cal. Rptr. 3d
at 559 (holding that one-sided provisional relief carve-out
was substantively unconscionable); cf. Baltazar v. Forever
21, Inc., 367 P.3d 6, 14–15 (Cal. 2016) (rejecting
unconscionability challenge to preliminary relief carve-out
that permitted either party to seek relief in court). We also
explained that, in California, “[a] party to an arbitration
agreement may file in . . . court . . . an application for a
provisional remedy in connection with an arbitrable
controversy, but only upon the ground that the award to
which the applicant may be entitled may be rendered
ineffectual without provisional relief.” Nagrampa, 469 F.3d
at 1287 (quoting Cal. Civ. Proc. Code § 1281.8(b))
28 RONDEROS V. USF REDDAWAY, INC.
(corrections in original). “This provision ensures mutuality
between the parties so that both have access to the courts to
obtain preliminary injunctions, temporary restraining orders,
and other forms of provisional relief.” Id. Because the
provisional relief clause preserved only the employer’s
“right to obtain provisional relief,” we concluded that the
clause was substantively unconscionable. Id. We conclude
the same here.
To the extent that Reddaway argues that the preliminary
injunction carve-out’s substantive unconscionability is only
nominal, we disagree. See id. at 1286–87, 1293. In
Nagrampa, we concluded that only two clauses “exhibit[ed]
a lack of mutuality supporting a finding of substantive
unconscionability”: the provisional relief clause that is
nearly identical to Reddaway’s preliminary injunction
carve-out, and a forum selection clause. Id. at 1285. Then,
we applied California’s sliding scale test for
unconscionability, and we concluded that the arbitration
agreement was unconscionable—“even though the evidence
of procedural unconscionability [wa]s slight”—because “the
evidence of substantive unconscionability [wa]s strong
enough to tip the scale.” Id. at 1293.
Applying California’s sliding scale approach in this case,
we conclude that the agreement is unconscionable. Because
of the one-sided preliminary injunction carve-out, one-sided
one-year statute of limitations, and one-sided notice
requirements, the agreement lacks mutuality and has a high
degree of substantive unconscionability. Having found at
least a moderate degree of procedural unconscionability, the
substantive unconscionability is more than enough to tip the
scale. Even if the procedural unconscionability were only
minimal, as Reddaway contends, we would reach the same
conclusion. See, e.g.¸ id.; Ajamian v. Cantor CO2e, L.P., 137
RONDEROS V. USF REDDAWAY, INC. 29
Cal. Rptr. 3d 773, 794 (Ct. App. 2012); Parada v. Superior
Ct., 98 Cal. Rptr. 3d 743, 768–69 (Ct. App. 2009); Lange v.
Monster Energy Co., 260 Cal. Rptr. 3d 35, 43, 49–50 (Ct.
App. 2020).
II. Severability
After concluding that the agreement contains multiple
procedurally and substantively unconscionable provisions,
the district court declined to sever those provisions and
enforce the remainder of the agreement. We review the
district court’s decision not to sever the unconscionable
provisions for abuse of discretion. Lim, 8 F.4th at 999 (citing
Bridge Fund, 622 F.3d at 1000).
California law provides, as a general rule, that unlawful
contractual provisions should be severed and the remainder
of the contract enforced. Cal. Civ. Code § 1599 (“Where a
contract has several distinct objects, of which one at least is
lawful, and one at least is unlawful, in whole or in part, the
contract is void as to the latter and valid as to the rest.”).
However, California Civil Code § 1670.5(a) provides,
[i]f the court as a matter of law finds the
contract or any clause of the contract to have
been unconscionable at the time it was made
the court may refuse to enforce the contract,
or it may enforce the remainder of the
contract without the unconscionable clause,
or it may so limit the application of any
unconscionable clause as to avoid any
unconscionable result.
“The California Supreme Court has construed § 1670.5(a) as
giving ‘a trial court some discretion as to whether to sever or
30 RONDEROS V. USF REDDAWAY, INC.
restrict the unconscionable provision or whether to refuse to
enforce the entire agreement.’” Bridge Fund, 622 F.3d at
1005 (quoting Armendariz, 6 P.3d at 695). 10
When deciding whether to sever an unconscionable
provision, “[c]ourts are to look to the various purposes of the
contract.” Armendariz, 6 P.3d at 696. “If the central purpose
of the contract is tainted with illegality, then the contract as
a whole cannot be enforced.” Id. In that event, § 1599 does
not require severance, because the contract has “no lawful
object of the contract to enforce.” Poublon v. C.H. Robinson
Co., 846 F.3d 1251, 1273 (9th Cir. 2017) (citing Marathon
Entm’t, Inc. v. Blasi, 174 P.3d 741, 743 (Cal. 2008)). But,
“[i]f the illegality is collateral to the main purpose of the
contract, and the illegal provision can be extirpated from the
contract by means of severance or restriction, then such
severance and restriction are appropriate.” Armendariz, 6
P.3d at 696.
To determine whether the central purpose of the contract
is tainted with illegality, or conversely, whether the illegality
is collateral to the contract’s main purpose, a trial court may
consider whether the “agreement contains more than one
10
We recognize, as the dissent notes, that California has a “strong
legislative and judicial preference” to sever. Dissent at 50; see also
Roman v. Superior Ct., 92 Cal. Rptr. 3d 153, 166–67 (Ct. App. 2009)
(citing Armendariz, 6 P.3d at 695). However, as the California Supreme
Court explained in Armendariz, California “Civil Code section 1670.5
makes clear . . . that an arbitration agreement permeated by
unconscionability, or one that contains unconscionable aspects that
cannot be cured by severance, restriction, or duly authorized
reformation, should not be enforced. Furthermore, although [the Court
has] spoken of a ‘strong public policy of this state in favor of resolving
disputes by arbitration’ . . . Code of Civil Procedure section 1281 makes
clear that an arbitration agreement is to be rescinded on the same grounds
as other contracts or contract terms.” 6 P.3d at 698 (citation omitted).
RONDEROS V. USF REDDAWAY, INC. 31
unlawful provision.” Id. at 696–97; see also Lim, 8 F.4th at
1005. “That is because multiple unconscionable clauses
serve as evidence of ‘a systematic effort to impose
arbitration on an employee not simply as an alternative to
litigation, but as an inferior forum that works to the
employer’s advantage.’” Lange, 260 Cal. Rptr. 3d at 49
(quoting Armendariz, 6 P.3d at 697). “In other words,” when
an agreement contains “multiple unlawful provisions, the
trial court [does] not abuse its discretion in concluding that
the agreement is permeated by an unlawful purpose.”
Armendariz, 6 P.3d at 697 (citation omitted). Courts may
also consider the degree of procedural unconscionability.
See, e.g., Ali, 273 Cal. Rptr. 3d at 560 (considering
arbitration agreement’s moderate level of procedural
unconscionability when deciding whether severance was
required); Carlson v. Home Team Pest Def., Inc., 191 Cal.
Rptr. 3d 29, 45 (Ct. App. 2015) (stating that the court could
not “ignore the fundamental shortcoming inherent in a
request to sever substantively unconscionable terms” when
an arbitration agreement “establishes such a high level of
procedural unconscionability”).
In addition, the California Supreme Court has identified
two policy reasons to sever objectionable terms instead of
invalidating the entire agreement: A court may sever a term
(1) “to conserve a contractual relationship if to do so would
not be condoning an illegal scheme,” or (2) “to prevent
parties from gaining undeserved benefit or suffering
undeserved detriment as a result of voiding the entire
agreement—particularly when there has been full or partial
performance of the contract.” Armendariz, 6 P.3d at 696.
“The overarching inquiry is whether the interests of justice
would be furthered by severance.” Bridge Fund, 622 F.3d at
1006 (cleaned up) (citation omitted).
32 RONDEROS V. USF REDDAWAY, INC.
Finally, the California Supreme Court has explained that
a court “is not permitted to cure [unconscionability] through
reformation and augmentation.” Armendariz, 6 P.3d at 697.
Therefore, if “there is no single provision a court can strike
or restrict in order to remove the unconscionable taint from
the agreement,” then “it must void the entire agreement.” Id.
In this case, the district court found that the central
purpose of the agreement is tainted with illegality because
the agreement contains multiple provisions that benefit
Reddaway to Ronderos’s detriment. For example, the court
noted that the agreement requires Ronderos to arbitrate his
employment-related claims against Reddaway, while it
“preserve[s] a judicial forum for those employment-related
claims that [Reddaway is] most likely to bring.”
Additionally, the district court concluded that neither of the
policy reasons supporting severance are present in this case
because Ronderos is no longer employed by Reddaway. The
district court also considered the agreement’s severability
clause, but ultimately concluded that “no justice would be
furthered by severance and the [agreement’s]
unconscionable terms are sufficiently unfair that the
[agreement] should not be enforced.” The district court
appropriately considered all the relevant factors and did not
abuse its discretion in finding sufficient evidence that the
agreement is permeated with unconscionability and
declining to sever the unconscionable terms.
Reddaway argues that the district court should have
found that the unconscionable provisions are merely
“collateral” to the main purpose of the contract, and that it
erred by instead finding that the multiple unconscionable
provisions show that the central purpose of the agreement is
tainted with illegality. We disagree.
RONDEROS V. USF REDDAWAY, INC. 33
“[N]o verbal formulation can precisely capture the full
contours of the range of cases in which severability properly
should be applied, or rejected,” which is why the decision to
sever is “appropriately directed to the sound discretion of
the . . . trial courts in the first instance.” Marathon Entm’t,
174 P.3d at 744. Still, after reviewing numerous cases that
address severability, we find that this case falls well within
the range of cases in which a trial court has the discretion to
conclude either that an agreement is permeated by illegality
(and that the unconscionable provisions are not severable),
or that the illegality is merely collateral to the agreement’s
main purpose (and that “the illegal provision can be
extirpated” from the agreement). Armendariz, 6 P.3d at 696.
On the one hand, appellate courts have held that trial
courts abused their discretion by declining to sever when the
agreement involved only a low level of procedural
unconscionability and contained only one substantively
unconscionable provision. See, e.g., Farrar v. Direct Com.,
Inc., 215 Cal. Rptr. 3d 785, 798–800 (Ct. App. 2017)
(holding trial court abused its discretion in declining to sever
when procedural unconscionability was low and agreement
contained only one substantively unconscionable provision);
Poublon, 846 F.3d at 1273–74 (holding the same, where
procedural unconscionability was low and agreement
contained only one substantively unconscionable provision
and one unenforceable provision that could be limited).
On the other hand, an appellate court has held that a trial
court erred by compelling arbitration when the agreement
was an adhesive contract imposed as a condition of
employment and it contained three substantively
unconscionable provisions (a one-sided carve-out for the
employer’s claims for injunctive relief; a cost-splitting
provision; and a six-month statute of limitations). Martinez,
34 RONDEROS V. USF REDDAWAY, INC.
12 Cal. Rptr. 3d. at 669–73. The court considered whether
the offending provisions could be limited or severed but
concluded that they could not because the agreement was
“permeated with illegality and unconscionability.” Id. at
673.
Although these cases do not establish bright lines, they
shed some light on the outer bounds of a trial court’s range
of discretion. Our understanding of the trial court’s range of
discretion is confirmed by our review of cases in which
appellate courts have held that the trial court acted within its
discretion. Compare, e.g., Serafin v. Balco Props. Ltd., LLC,
185 Cal. Rptr. 3d 151, 184 (Ct. App. 2015) (decision to sever
was within trial court’s discretion when procedural
unconscionability was minimal and agreement contained
only one substantively unconscionable provision), with Lim,
8 F.4th at 1006 (decision not to sever was within trial court’s
discretion when procedural unconscionability was more than
minimal and agreement contained three substantively
unconscionable provisions). See also Alberto v. Cambrian
Homecare, 308 Cal. Rptr. 3d 230, 241 (Ct. App. 2023)
(decision not to sever “while not required, was within its
discretion” when agreement had low degree of procedural
unconscionability and three substantively unconscionable
provisions); Beco v. Fast Auto Loans, Inc., 302 Cal. Rptr. 3d
168, 184 (Ct. App. 2022) (decision not to sever was within
trial court’s discretion when procedural unconscionability
was moderate and agreement contained three substantively
unconscionable provisions); Davis v. Kozak, 267 Cal. Rptr.
3d 927, 944–45 (Ct. App. 2020) (disapproved on other
grounds by Ramirez, 551 P.3d at 534 (decision not to sever
was within trial court’s discretion when procedural
unconscionability was only minimal and agreement
contained two substantively unconscionable provisions);
RONDEROS V. USF REDDAWAY, INC. 35
Ali, 273 Cal. Rptr. 3d at 560 (decision not to sever was within
trial court’s discretion when procedural unconscionability
was moderate and agreement contained three substantively
unconscionable provisions). Additionally, in Armendariz,
the California Supreme Court concluded that “the trial court
did not abuse its discretion in concluding that the arbitration
agreement [was] permeated by an unlawful purpose”
because the arbitration agreement contained two unlawful
provisions: an unlawful damages provision and a unilateral
arbitration clause. 6 P.3d at 697–99.
In this case, the procedural unconscionability is at least
moderate, and the agreement contains at least two
substantively unconscionable provisions. It has both a one-
sided preliminary injunction carve-out, which allows only
Reddaway to seek a provisional remedy in court, and a one-
sided filing provision, which severely limits only
Ronderos’s ability to vindicate his employment rights in two
different ways: by shortening the statute-of-limitations for
Ronderos’s claims to one year, and by imposing notice
requirements only on Ronderos. The basis for the district
court’s finding that the agreement is “permeated by an
unlawful purpose” is comparable to that in Armendariz,
Beco, Ali, and Alberto, and greater than that in Davis, where
there was only minimal procedural unconscionability and
two substantively unconscionable provisions (a discovery
limitation and a one-sided carve-out for disputes involving
an employee confidentiality agreement), 267 Cal. Rptr. 3d at
944–45. Therefore, like the California Supreme Court in
Armendariz, we conclude that, “given the multiple unlawful
provisions, the [district] court did not abuse its discretion in
36 RONDEROS V. USF REDDAWAY, INC.
concluding that the arbitration agreement is permeated by an
unlawful purpose.” 11 6 P.3d at 697.
Reddaway cites several cases in which trial courts
exercised their discretion to sever multiple unconscionable
provisions. Those cases, however, do not mean that the
district court abused its discretion by deciding not to sever
multiple unconscionable provisions. As the California Court
of Appeals explained in Lange, the fact that an agreement
contains more than one unconscionable provision does not
preclude the trial court from severing, but an agreement “can
be considered permeated by unconscionability if it contains
more than one unlawful provision.” 260 Cal. Rptr. 3d at 49
(emphasis in original) (internal quotation marks and citation
omitted). See also Ramirez, 551 P.3d at 546, (“[T]here are
no bright line numerical rules regarding severance[.]”).
Reddaway also contends that the district court abused its
discretion by not severing because the agreement contains a
severability clause. Again, we disagree. The district court
considered the agreement’s severability clause and correctly
noted that such clauses “evidence the parties’ intent that, to
the extent possible, the valid provisions of the contracts be
given effect, even if some provision is found to be invalid or
unlawful.” Baeza v. Superior Ct., 135 Cal. Rptr. 3d 557, 568
(Ct. App. 2011). The district court also correctly noted that,
under California law, the mere presence of a severability
clause is not dispositive. See Ramirez, 551 P.3d at 547
(explaining that while the trial court should take a severance
11
Many of Reddaway’s arguments are premised on its assertion that the
agreement contains only one substantively unconscionable provision.
We do not need to address those arguments because we agree with the
district court that the agreement contains at least two substantively
unconscionable provisions.
RONDEROS V. USF REDDAWAY, INC. 37
clause into account as an expression of the parties’ intent,
“the parties to an agreement cannot divest a trial court of its
discretion under Civil Code section 1670.5 by including
such a severance clause”). The presence of a severability
clause is only one factor in the severability analysis; the
“overarching inquiry is whether the interests of justice . . .
would be furthered by severance.” Armendariz, 6 P.3d at
696. California courts have frequently held that a trial court
did not abuse its discretion in declining to sever
unconscionable provisions, even though the agreement
contained a severability clause. See, e.g., Nelson v. Dual
Diagnosis Treatment Ctr., Inc., 292 Cal. Rptr. 3d 740, 750,
758 (Ct. App. 2022); Dennison v. Rosland Cap. LLC, 260
Cal. Rptr. 3d 675, 679–80, 682 (Ct. App. 2020); Dougherty
v. Roseville Heritage Partners, 260 Cal. Rptr. 3d 580, 585,
592 (Ct. App. 2020); Carlson, 191 Cal. Rptr. 3d at 34, 45;
see also Parada, 98 Cal. Rptr. 3d at 753, 770 (issuing writ
of mandate and overturning order compelling arbitration).
The dissent suggests that our decision violates the FAA’s
prohibition against “singling out [arbitration] contracts for
disfavored treatment.” Dissent at 58 (quoting Kindred
Nursing Ctrs. Ltd. P’ship v. Clark, 581 U.S. 246, 252
(2017)). To the contrary, this case involves a straightforward
application of longstanding California standards for
determining unconscionability and the severability of
unconscionable provisions. After the Supreme Court’s
decision in AT&T Mobility LLC v. Concepcion, 563 U.S. 333
(2011), the California Supreme Court reviewed its
unconscionability standards, which apply to all types of
agreements, and concluded that they do not disfavor
arbitration agreements and are not preempted. See Sonic-
Calabasas A, Inc. v. Moreno, 311 P.3d 184, 201–03 (Cal.
2013), cert denied 134 S. Ct. 2724 (2014). Indeed, the
38 RONDEROS V. USF REDDAWAY, INC.
FAA’s savings clause expressly “permits arbitration
agreements to be declared unenforceable” by the application
of such unconscionability standards. AT&T, 563 U.S. at 339
(quoting 9 U.S.C. § 2). Neither California’s standards nor
our application of them in this case violate the FAA.
The dissent would create a new rule that requires courts
to give dispositive effect to severability clauses in all but the
most egregious cases. Such a rule has no support in
California law. The dissent suggests that the FAA requires
courts to give dispositive effect to severability clauses in
arbitration agreements, but that is also incorrect. Such a rule
would favor arbitration agreements over other types of
contracts. The FAA prohibits courts from disfavoring
arbitration agreements, but it does not require favorable
treatment. See id. at 339 (holding the FAA requires courts to
“place arbitration agreements on an equal footing with other
contracts”) (citations omitted). To favor arbitration
agreements by giving special force to their severability
clauses would also conflict with California law, where
“arbitration agreements are neither favored nor disfavored,
but simply placed on an equal footing with other contracts.”
Armendariz, 6 P.3d at 698.
CONCLUSION
The district court correctly concluded that the arbitration
agreement involves at least a moderate degree of procedural
unconscionability. The district court also correctly
concluded that the one-sided preliminary injunction carve-
out and the filing provision’s one-sided one-year statute of
limitations and one-sided notice requirements are
substantively unconscionable. And the district court acted
well within its discretion in finding, based on the
agreement’s procedural unconscionability and its multiple
RONDEROS V. USF REDDAWAY, INC. 39
substantively unconscionable provisions, that the
agreement’s central purpose is permeated with
unconscionability.
Therefore, the district court appropriately declined to
sever the unconscionable provisions and enforce the
remainder of the agreement.
AFFIRMED.
BENNETT, Circuit Judge, dissenting:
Not once has the California Supreme Court, nor any of
the California Courts of Appeal, affirmed a trial court’s
refusal to sever easily excisable collateral provisions from
an arbitration agreement that includes a severability clause.
Nor have we—until today. The district court abused its
discretion because it misapplied California law in declining
to sever the collateral provisions here. It should have
severed those provisions and granted Reddaway’s motion to
compel arbitration. Both its decision and the majority’s
evince the type of “judicial hostility to arbitration” that led
Congress to pass the Federal Arbitration Act (“FAA”).
Viking River Cruises, Inc. v. Moriana, 596 U.S. 639, 649
(2022). And both are directly contrary to “the FAA’s edict
against singling out [arbitration] contracts for disfavored
treatment.” Kindred Nursing Ctrs. Ltd. P’ship v. Clark, 581
U.S. 246, 252 (2017). Thus, I respectfully dissent.
I. BACKGROUND
Jose Ronderos was a line haul dispatcher and then a line
haul manager for Reddaway. Before he began working for
the company, Ronderos signed a two-page document
featuring only two capitalized headings: “CANDIDATE’S
40 RONDEROS V. USF REDDAWAY, INC.
STATEMENT” and “AGREEMENT TO ARBITRATE.”
As the latter heading states, the document contained an
arbitration agreement.
After he worked for Reddaway for about two and a half
years, Ronderos was officially laid off in a workforce
reduction. But Ronderos alleged in a lawsuit that he was
really laid off because of his age, cancer-related disability,
and need for accommodation. Reddaway eventually moved
to compel arbitration under the agreement Ronderos had
signed, but the district court denied the motion. See
Ronderos v. USF Reddaway, Inc., No. EDCV 21-639-MWF
(KKx), 2021 WL 2670740, at *1 (C.D. Cal. June 2, 2021).
Ronderos alleges that the candidate statement was presented
on a “take it or leave it” basis and that he “had no choice to
sign [it] and was pushed to sign [it] immediately, on site.”
II. DISCUSSION
The FAA “governs the enforceability of arbitration
agreements in contracts involving interstate
commerce.” Kramer v. Toyota Motor Corp., 705 F.3d 1122,
1126 (9th Cir. 2013). “Generally, a court must determine
two issues before deciding whether to compel arbitration:
(1) whether there is an agreement to arbitrate between the
parties; and (2) whether the agreement covers the dispute.”
Zoller v. GCA Advisors, LLC, 993 F.3d 1198, 1201 (9th Cir.
2021).
Ronderos does not dispute that the arbitration clause
covers his claims. The question is thus whether the
agreement was valid under the “ordinary state-law principles
that govern the formation of contracts.” First Options of
Chi., Inc. v. Kaplan, 514 U.S. 938, 944 (1995). The parties
agree that California law governs that inquiry here. Because
Ronderos is “the party opposing arbitration,” he “bears the
RONDEROS V. USF REDDAWAY, INC. 41
burden of proving any defense, such as unconscionability,”
under California law. Pinnacle Museum Tower Ass’n v.
Pinnacle Mkt. Dev. (US), LLC, 282 P.3d 1217, 1224–25
(Cal. 2012). And Ronderos argues that the agreement is
unconscionable and therefore unenforceable.
Ronderos is incorrect. Under California law, the
agreement is enforceable. It is minimally procedurally
unconscionable because it is a contract of adhesion, and it
contains two substantively unconscionable provisions. But
those two provisions are collateral to the agreement’s core
purpose of securing an arbitral forum and can be easily
severed without reforming or augmenting the rest of the
agreement. And the agreement’s severability clause
underscores this conclusion.
“We review a district court’s choice not to sever
unconscionable portions of an arbitration agreement
governed by California law for abuse of discretion.” Bridge
Fund Cap. Corp. v. Fastbucks Franchise Corp., 622 F.3d
996, 1000 (9th Cir. 2010). Here, by refusing to sever the
substantively unconscionable clauses, the district court
committed legal error and thus abused its discretion. See
Native Ecosystems Council v. Marten, 883 F.3d 783, 789
(9th Cir. 2018).
A. Unconscionability
Under California law, “the doctrine of unconscionability
has both a procedural and a substantive element, the former
focusing on oppression or surprise due to unequal bargaining
power, the latter on overly harsh or one-sided results.”
Baltazar v. Forever 21, Inc., 367 P.3d 6, 11 (Cal. 2016)
(internal quotation marks and citation omitted). They “must
both be present in order for a court to exercise its discretion
to refuse to enforce a contract or clause . . . [b]ut they need
42 RONDEROS V. USF REDDAWAY, INC.
not be present in the same degree.” Id. (internal quotation
marks and citation omitted). Instead, courts evaluate
unconscionability along “a sliding scale” under which “the
more substantively oppressive the contract term, the less
evidence of procedural unconscionability is required to
come to the conclusion that the term is unenforceable, and
vice versa.” Id. (internal quotation marks and citations
omitted).
Here, the arbitration agreement is only minimally
procedurally unconscionable. A procedural
unconscionability analysis “begins with an inquiry into
whether the contract is one of adhesion.” Armendariz v.
Found. Health Psychcare Servs., Inc., 6 P.3d 669, 689 (Cal.
2000). As the majority notes, Reddaway concedes that the
arbitration agreement is an adhesive contract, Majority Op.
7, which “alone” establishes “a fairly low level of procedural
unconscionability.” Cisneros Alvarez v. Altamed Health
Servs. Corp., 274 Cal. Rptr. 3d 802, 817 (Ct. App. 2021).
“The pertinent question, then, is whether circumstances
of the contract’s formation created such oppression or
surprise that closer scrutiny of its overall fairness is
required.” OTO, L.L.C. v. Kho, 447 P.3d 680, 690 (Cal.
2019) (citation omitted). “Oppression occurs where a
contract involves lack of negotiation and meaningful choice,
surprise where the allegedly unconscionable provision is
hidden within a prolix printed form.” Id. (internal quotation
marks and citations omitted). If “there is no other indication
of oppression or surprise, ‘the degree of procedural
unconscionability of an adhesion agreement is low, and the
agreement will be enforceable unless the degree of
substantive unconscionability is high.’” Serpa v. Cal. Sur.
Investigations, Inc., 155 Cal. Rptr. 3d 506, 512 (Ct. App.
2013) (citations omitted).
RONDEROS V. USF REDDAWAY, INC. 43
First, Ronderos failed to even allege either oppression or
surprise in his opposition to Reddaway’s motion to compel
arbitration. Even if he had, there is no oppression or surprise
here. California recognizes at least five “circumstances
relevant to establishing oppression” in the procedural
unconscionability context. Kho, 447 P.3d at 690 (citation
omitted). They “include, but are not limited to”:
1) the amount of time the party is given to
consider the proposed contract;
2) the amount and type of pressure exerted
on the party to sign the proposed contract;
3) the length of the proposed contract and
the length and complexity of the
challenged provision;
4) the education and experience of the party;
and
5) whether the party’s review of the
proposed contract was aided by an
attorney.
Id. at 690–91 (citation omitted).
These factors do not support a finding of oppression
here. Ronderos’s allegations as to the first two factors are
simply too threadbare to support a finding of oppression. As
to the first factor, Ronderos stated in a declaration appended
to his opposition that the agreement was presented as “take
it or leave it,” that he “had no choice to sign” it, and that he
“was pushed to sign [it] immediately, on site.” But he did
not state in his declaration or otherwise allege in his papers
how long he was allowed to inspect the agreement on site
and whether that was an inadequate amount of time to review
44 RONDEROS V. USF REDDAWAY, INC.
the agreement. Cf. Carmona v. Lincoln Millennium Car
Wash, Inc., 171 Cal. Rptr. 3d 42, 50 (Ct. App. 2014)
(factoring in that a plaintiff “was given only a few minutes
to review the multipage employment agreement”).
As to the second factor, Ronderos did not allege any
details about either the amount or type of pressure that
Reddaway allegedly used. He alleged no “sharp practices,”
such as being “lied to, placed under duress, or otherwise
manipulated into signing the arbitration agreement.”
Baltazar, 367 P.3d at 12.
The fourth and fifth factors weigh toward a finding of
oppression: Ronderos alleged that he did not know what
arbitration was and that he was not aided by an attorney in
reviewing the contract. But it is the third factor in the
oppression analysis that is decisive here: the agreement’s
brevity and relative simplicity compared to other agreements
that California courts have found to be only minimally
oppressive.
The agreement is just two pages, and the relevant
heading, “AGREEMENT TO ARBITRATE,” is followed
by just over one page of text organized into ten paragraphs.
A clear heading weighs against procedural
unconscionability. See, e.g., Roman v. Superior Court, 92
Cal. Rptr. 3d 153, 161 (Ct. App. 2009).
Although the district court characterized the font size as
“smaller than average,” it said nothing more about the font
size. See Ronderos, 2021 WL 2670740, at *4. Nor does the
record inform us as to the precise font size. Ronderos did
not allege the font size in his opposition to the motion to
compel, and does not provide a meaningful response to
Reddaway's argument that the text is “normal-sized.”
Reviewing the scanned copy of the agreement in our record,
RONDEROS V. USF REDDAWAY, INC. 45
as well as the district court docket, the font size does not
materially impact the ability to read the agreement and thus
its use by Ronderos does not seem like an attempt to “hide”
the agreement or discount its importance. The clear
organization by topic, delineated headings, and readable font
of this arbitration agreement distinguish it from the
“extremely small” font in the agreement in Kho, which
rendered it “visually impenetrable.” 447 P.3d at 692.
And the agreement does not contain any hidden
provisions that could cause surprise. Cf. Carmona, 171 Cal.
Rptr. 3d at 50 (finding surprise when a defendant “hid the
enforceability clause and the entire confidentiality
subagreement by failing to translate that portion of the
agreement into Spanish,” even though the plaintiffs could
not read English).
California courts have found significantly more
elaborate agreements to not be “unreasonably prolix or
complex.” Davis v. Kozak, 267 Cal. Rptr. 3d 927, 936 (Ct.
App. 2020) (“Kozak”), disapproved on other grounds by
Ramirez v. Charter Commc’ns, Inc., 551 P.3d 520 (Cal.
2024). One “standalone three-page document” that was
“clearly labeled ‘Binding Arbitration Agreement’” and
printed in “standard-sized and readable text,” id., was found
to “demonstrate[] a low degree of procedural
unconscionability,” id. at 938, even though “a few
paragraphs” contained “overly long or complicated
sentences” or “statutory references and legal jargon,” id. at
936. And another agreement was found to have “limited”
procedural unconscionability when its arbitration provision
was “contained on the last page of a seven-page employment
application,” “set forth in a separate, succinct (four-
sentence) paragraph that [the employee] initialed,” and
printed “underneath the heading ‘Please Read Carefully,
46 RONDEROS V. USF REDDAWAY, INC.
Initial Each Paragraph and Sign Below.’” Roman, 92 Cal.
Rptr. 3d at 161. By contrast, absent other indications of
oppression or surprise, a moderate amount of procedural
unconscionability arises only in significantly longer and
more prolix agreements. See, e.g., Ali v. Daylight Transp.,
LLC, 273 Cal. Rptr. 3d 544, 554, 556 (Ct. App. 2020).
Yet the district court found that the arbitration
agreement’s “execution involved at least a moderate degree
of procedural unconscionability” based on its assessment of
two related cases. Ronderos, 2021 WL 2670740, at *4. The
(virtually identical) agreements and circumstances in those
cases—Kho and Davis v. TWC Dealer Group, Inc., 254 Cal.
Rptr. 3d 443 (Ct. App. 2019) (“TWC Dealer”)—are nothing
like those here. Even the district court “admitted” that the
arbitration agreement’s “substance is somewhat less
oppressive and surprising than the agreements in Kho and
TWC Dealer, which were both written in a block text, single
paragraph format that challenged the limits of legibility.”
Ronderos, 2021 WL 2670740, at *5. (cleaned up).
Kho illustrates “significant oppression.” 447 P.3d at
691. There, Kho, a car dealership service technician, was
told to sign an adhesive agreement to keep his job of three
years. Id. Various other factors suggested oppression, as
well: the dealership’s compensation system meant that any
time Kho spent reviewing the agreement reduced his pay; a
low-level employee presented Kho with the agreement,
conveying the impression that the dealership expected no
request for explanation; and the employee waited for the
documents, conveying the impression that the company
expected Kho to sign the documents immediately and
without examination or consultation with counsel. Id. The
agreement itself was “a paragon of prolixity, only slightly
more than a page long but written in an extremely small font”
RONDEROS V. USF REDDAWAY, INC. 47
that was so “visually impenetrable” that it “challenge[d] the
limits of legibility.” Id. Its “single dense paragraph covering
arbitration require[d] 51 lines.” Id. And that single
paragraph referenced at least four federal and state statutes;
three federal and state administrative agencies; the federal
and state arbitration acts; six sections of the California Civil
Code and Code of Civil Procedure; and other unspecified
local, state, or federal laws or regulations. Id. at 691–92.
The arbitration provision in TWC Dealer was “virtually
identical (if not identical)” to the one in Kho because the car
dealerships in both cases were represented by the same law
firm. 254 Cal. Rptr. 3d at 450. The TWC Dealer court
incorporated Kho’s analysis and added that the agreement
lacked “paragraphs to delineate different topics” and that the
“second sentence of the arbitration clause manage[d] to
occupy 11 lines of text, notwithstanding the tiny typeface.”
Id. (citation omitted).
Ronderos encountered different circumstances. First,
the agreement was presented to Ronderos as part of the job
application process, not while he was on the job and not after
years of employment. Ronderos, 2021 WL 2670740, at *1. 1
Ronderos was not at risk of losing his current employment
1
The majority accuses me of “disregard[ing] the California Supreme
Court’s conclusion” in Armendariz. Majority Op. 12 n.3. To be sure,
the California Supreme Court noted that “in the case of preemployment
arbitration contracts, the economic pressure exerted by employers on all
but the most sought-after employees may be particularly acute.”
Armendariz, 6 P.3d at 690 (emphasis added). My point is that the district
court’s reliance on Kho and TWC Dealer was misplaced as “Ronderos
encountered different circumstances.” I do not dispute that, under some
circumstances, preemployment arbitration contracts may exert acute
economic pressure on prospective employees. But those circumstances
simply do not exist here.
48 RONDEROS V. USF REDDAWAY, INC.
or being paid less based on the time he spent reviewing the
agreement. And although Ronderos alleged that he was
pushed to sign the agreement immediately, at the job site, he
failed to allege any details of the circumstances—such as
that a low-level employee presented him with the agreement,
that the employee waited for him to sign it, or that he was
not able to ask any questions.
The oppressive features of the agreements in Kho and
TWC Dealer are completely absent here. The font is not
visually impenetrable; there are neither excessive run-on
sentences nor paragraphs without breaks. The agreements in
Kho and TWC Dealer also featured several complex
statutory references. By contrast, the statutory references
here fill fewer than four total lines of text. And since Kho,
California courts have found only limited procedural
unconscionability when an arbitration agreement includes
statutory references in “a few paragraphs,” Kozak, 267 Cal.
Rptr. 3d at 936, and separately, when they are “necessary to
define the claims covered by arbitration” and “are explained
in lay terms,” Cisneros Alvarez, 274 Cal. Rptr. 3d at 818.
The statutory references here define “Employment Claims,”
and they follow plain, non-legalistic introductory language.
As a result, these references are “reasonably understood in
context to refer to various anti-discrimination laws.”
Martinez v. Vision Precision Holdings, LLC, No. 1:19-cv-
01002-DAD-JLT, 2019 WL 7290492, at *6 (E.D. Cal. Dec.
30, 2019) (distinguishing Kho). 2
2
The full paragraph defining “Employment Claims” reads:
Employment Claims include, but are not limited to,
claims of discrimination, harassment or retaliation and
claims for benefits brought against the Company (or
its officers, directors, employees, agents, affiliated
RONDEROS V. USF REDDAWAY, INC. 49
The only other statutory references are in the choice-of-
law provision, which by definition must reference the
applicable law. The district court read the choice-of-law
provision to “bolster [its] conclusion that the [agreement] is
procedurally unconscionable” because understanding the
provision “would require a painstaking comparison of both
the federal and the Indiana arbitration acts to determine
which law applies to any given issue.” Ronderos, 2021 WL
2670740, at *5. But the choice-of-law provision simply
denotes the application of the FAA or—where the FAA is
inapplicable or silent—the Indiana Uniform Arbitration Act,
Ind. Code § 34-57-2. And contracting parties may fill such
gaps with a state arbitration act because “[t]he FAA contains
no express pre-emptive provision, nor does it reflect a
congressional intent to occupy the entire field of arbitration.”
Volt Info. Scis., Inc. v. Bd. of Trs. of Leland Stanford Junior
Univ., 489 U.S. 468, 477 (1989).
The district court simultaneously penalized Reddaway
for not including statutory references in the cost-splitting
provision. It found that this provision contributed to
procedural unconscionability because it referenced the
potential applicability of other unlisted statutory provisions
or controlling case law. See Ronderos, 2021 WL 2670740,
companies, and parties affiliated with its employee
benefit plans) whether based on local, state or federal
laws or regulations, or on tort, contract, or equitable
law, or otherwise. By way of example only,
Employment Claims include claims under the Age
Discrimination in Employment Act, Title VII of the
Civil Rights [Act] of 1964, as amended, including the
amendments of the Civil Rights Act of 1991, the
Americans with Disabilities Act, the Family and
Medical Leave Act, the Employee Retirement Income
Security Act, and the Fair Labor Standards Act.
50 RONDEROS V. USF REDDAWAY, INC.
at *4. To the district court, Ronderos “would have had no
real ability to identify which statutes or controlling case law
governed the attorneys’ fees provision, and as a result, would
have had no understanding of its practical effect.” Id.
But the cost-splitting provision here differs significantly
from the problematic one in Kho, which the district court
cited. The provision here stated in plain language that costs
would be split equally unless a controlling statute or case law
provided otherwise—in which case Reddaway would pay.
But the provision in Kho stated only that a specific statutory
provision governed without stating what that meant. 251
Cal. Rptr. 3d at 728. The two cost-splitting provisions could
not be more different in terms of (lack of) complexity. 3
In sum, the district court erred in finding “at least a
moderate degree of procedural unconscionability.”
Ronderos, 2021 WL 2670740, at *5.
B. Severability
Severance is “the strong legislative and judicial
preference” in California. Roman, 92 Cal. Rptr. 3d at 166.
“A court may ‘refuse to enforce the entire agreement’ only
when it is ‘permeated by unconscionability.’” Poublon v.
C.H. Robinson Co., 846 F.3d 1251, 1273 (9th Cir. 2017)
(emphasis added) (quoting Armendariz, 6 P.3d at 695). “On
the other hand, ‘[i]f the illegality is collateral to the main
purpose of the contract, and the illegal provision can be
3
The majority goes so far as to recommend how Reddaway could have
phrased the cost-splitting provision better. Majority Op. 14 n.5. But “we
do not rewrite any provision of any contract . . . for any purpose.” Rosen
v. State Farm Gen. Ins. Co., 70 P.3d 351, 356 (Cal. 2003). California
law mandates that a “Judge is simply to ascertain and declare what is in
terms or in substance contained therein, not to insert what has been
omitted.” Cal. Civ. Proc. Code § 1858 (emphasis added).
RONDEROS V. USF REDDAWAY, INC. 51
extirpated from the contract by means of severance or
restriction, then such severance and restriction are
appropriate.’” Id. (alteration in original) (quoting Marathon
Ent., Inc. v. Blasi, 174 P.3d 741, 743 (Cal. 2008)).
Here, the contract is not remotely “permeated by
unconscionability.” Therefore, even though there are two
substantively unconscionable provisions in this agreement—
the one-sided filing provision and the preliminary-injunctive
relief carve out—those provisions can easily be severed
without disturbing the “main purpose of the contract.” Id.
Thus, the district court abused its discretion by refusing to
sever them and to enforce the agreement—and the majority
repeats the district court’s error.
An agreement is permeated by unconscionability when
“[t]he good cannot be separated from the bad, or rather the
bad enters into and permeates the whole contract, so that
none of it can be said to be good.” Id. (quoting Keene v.
Harling, 392 P.2d 273, 276 (Cal. 1964) (alteration in
original)). California statutes guide this inquiry:
If a California court concludes that a contract
contains one or more unconscionable
clause[s], it may: (1) refuse to enforce a
contract that was “unconscionable at the time
it was made”; (2) “enforce the remainder of
the contract without the unconscionable
clause”; or (3) “limit the application of any
unconscionable clause as to avoid any
unconscionable result.”
Id. (quoting Cal. Civ. Code § 1670.5(a)). Although
California Civil Code § 1670.5 “appears to give a trial court
some discretion as to whether to sever or restrict the
52 RONDEROS V. USF REDDAWAY, INC.
unconscionable provision or whether to refuse to enforce
entire agreement,” “it also appears to contemplate the latter
course only when an agreement is ‘permeated’ by
unconscionability.” Armendariz, 6 P.3d at 695 (emphasis
added). And under a related provision of the code, “[w]here
a contract has several distinct objects, of which one at least
is lawful, and one at least is unlawful, in whole or in part, the
contract is void as to the latter and valid as to the rest.”
Poublon, 846 F.3d at 1272 (quoting Cal. Civ. Code § 1599).
California law rejects a per se rule “that an agreement is
necessarily permeated by unconscionability if more than one
clause in the agreement is unconscionable or illegal.” Id. at
1273; see Lange v. Monster Energy Co., 260 Cal. Rptr. 3d
35, 49 (Ct. App. 2020). Instead, courts weigh at least three
factors in determining whether an agreement is permeated
by unconscionability:
1) Whether “the agreement contains more
than one objectionable term”;
2) Whether they can “strike or restrict” any
objectionable term “in order to remove
the unconscionable taint from the
agreement” 4; and
4
Courts have alternatively expressed this factor as whether there is a
“single provision a court can strike or restrict in order to remove the
unconscionable taint from the agreement.” Armendariz, 6 P.3d at 697.
This imprecise phrasing might at first blush seem to count the multiple-
unlawful-provisions factor twice. Instead, the second factor seeks to
ascertain whether “the court would have to, in effect, reform the contract,
not through severance or restriction, but by augmenting it with additional
terms,” a procedure that is not authorized by statute. Id.
RONDEROS V. USF REDDAWAY, INC. 53
3) Whether the agreement includes a
severability clause, which “makes clear
that the parties intended for any invalid
portion of the agreement to be restricted.”
Poublon, 846 F.3d at 1273–74 (citation omitted); see Baeza
v. Superior Court, 135 Cal. Rptr. 3d 557, 568 (Ct. App.
2011) (severability clause factor). “In each case, the
dispositive question is whether ‘the central purpose of the
contract’ is so tainted with illegality that there is no lawful
object of the contract to enforce.” Poublon, 846 F.3d at 1273
(emphasis added) (quoting Marathon Ent., 174 P.3d at 743).
Here, the contract is not “so tainted with illegality that
there is no lawful object to enforce.” Id. Therefore, the
district court abused its discretion in declining to sever the
substantively unconscionable provisions. The arbitration
agreement also contains a severability clause stating that any
provision found to be unlawful “shall be stricken” and that
the “remainder of [the] Agreement shall be enforced.” “The
presence of a severability clause makes severance more
feasible.” Turng v. Guaranteed Rate, Inc., 371 F. Supp. 3d
610, 632 (N.D. Cal. 2019) (internal quotation marks and
citation omitted). Since severance is already feasible here,
the severability clause simply reinforces that severance is the
only appropriate remedy.
The district court offered three erroneous reasons for
declining to sever the substantively unconscionable
provisions. It determined that: (i) “the central purpose of the
Contract is tainted with illegality”; (ii) because “the parties’
employment relationship ha[d] ended,” the “policy reasons
supporting severance” no longer apply; and (iii) “because the
Arbitration Clause contains multiple unlawful provisions, it
indicates the Contract’s systematic effort to impose
54 RONDEROS V. USF REDDAWAY, INC.
arbitration on Plaintiff as an inferior forum that works to the
employer’s advantage.” Ronderos, 2021 WL 2670740, at
*8–9 (cleaned up).
These errors are in large part simply incorrect
applications of the law. The central purpose of the
agreement is not tainted with illegality—and the existence of
two unconscionable provisions is merely one factor that
courts may consider in assessing whether severance is
appropriate. See Lange, 260 Cal. Rptr. 3d at 49. And the
end of the parties’ employment relationship does not mean
that the policy reasons supporting severance no longer apply.
The district court asserted that “the Arbitration Clause
functions to preserve a judicial forum for those employment-
related claims that Defendants are most likely to bring.”
Ronderos, 2021 WL 2670740, at *9. But the resulting
agreement mandates arbitration for nearly all employment-
related claims—a category that “includes, but [is] not limited
to,” the claims it lists.
The agreement includes two substantively
unconscionable provisions that would need to be severed.
See Poublon, 846 F.3d at 1273; Armendariz, 6 P.3d at 696–
97. Yet both provisions—the one-sided filing provision and
the preliminary injunctive relief carveout—are “‘collateral
to the main purpose of the contract,’ which is to require
arbitration of disputes.” Poublon, 846 F.3d at 1273 (quoting
Marathon, 174 P.3d at 743). Both provisions “can be limited
without affecting the remainder of the agreement”—by
excising them in full. Id. For the statute-of-limitations
provision, that means removing one sentence:
I understand that I must file an Alternative
Dispute Resolution Request Form by sending
it certified mail to Jack Peak, Vice President,
RONDEROS V. USF REDDAWAY, INC. 55
Labor and Employment Law & Litigation,
YRC Worldwide Inc, 1077 Gorge Boulevard,
Akron, OH 44310, within one year after the
date my claim arose or my claim will be
waived.
And for the preliminary injunctive relief carveout, that
means removing one clause and its follow-up sentence:
(4) claims that the Company may have
against me for preliminary injunctive relief,
such as to prevent me from violating a
confidentiality agreement or disclosing trade
secrets. However, claims that the Company
retaliated or discriminated against me for
filing a state employment insurance claim
shall be subject to arbitration.
See also Poublon, 846 F.3d at 1273 (severing “the portion of
the dispute resolution provision that permits [one party, but
not the other], to seek judicial resolution of specified
claims”). The resulting agreement would not contain any
substantively unconscionable provisions. 5
5
The line between permissible severance and impermissible reformation
is often clear. It is not an abuse of discretion when a district court
declines to sever unconscionable provisions if “sever[ing] the offending
provisions would have left almost nothing to the arbitration clause.”
Bridge Fund, 622 F.3d at 1006. On the other side, it is an abuse of
discretion when a district court severs unconscionable provisions that
“cannot be stricken or excised without gutting the agreement.” Davis v.
O’Melveny & Myers, 485 F.3d 1066, 1084 (9th Cir. 2007), overruled on
other grounds by Ferguson v. Corinthian Colleges, Inc., 733 F.3d 928,
937 (9th Cir. 2013). Severance here would not “gut” the agreement, and
is therefore permissible.
56 RONDEROS V. USF REDDAWAY, INC.
In other words, we would not need to “augment[]” the
contract signed by the parties “with additional terms,” which
was the California Supreme Court’s main worry in light of
the California Civil Code and arbitration statute.
Armendariz, 6 P.3d at 697(“Because a court is unable to cure
this unconscionability through severance . . . , and is not
permitted to cure it through reformation and augmentation,
it must void the entire agreement.” (emphasis added)).
Without those concerns, we err by not respecting “the strong
legislative and judicial preference” for severance in
California. Roman, 92 Cal. Rptr. 3d at 166.
The majority fails to cite a single case in which an
appellate court affirmed a trial court’s choice not to sever
cleanly excisable collateral provisions from an agreement
with a severability clause. And the cases the majority does
rely on are distinguishable. At least one such case did not
involve an arbitration agreement with a severance clause at
all. See Beco v. Fast Auto Loans, Inc., 302 Cal. Rptr. 3d 168
(Ct. App. 2022), No. G059382, 2021 WL 6298676, at *32
(noting that the agreement did not contain a severance
clause); see also Armendariz, 6 P.3d at 675. And that case,
along with some others the majority discusses, involved
arbitration agreements with more substantively
unconscionable provisions than here. Beco, 302 Cal. Rptr.
3d at 183–84 (three unconscionable provisions); Lim v.
TForce Logistics, LLC, 8 F.4th 992, 1006 (9th Cir. 2021)
(three unconscionable provisions led to “pervasive
unconscionability”); Alberto v. Cambrian Homecare, 308
Cal. Rptr. 3d 230, 241 (Ct. App. 2023) (three unconscionable
aspects); Dougherty v. Roseville Heritage Partners, 260 Cal.
Rptr. 3d 580, 585, 592 (Ct. App. 2020); Ali, 273 Cal. Rptr.
3d at 549–50.
RONDEROS V. USF REDDAWAY, INC. 57
In two other cases, the courts decided not to sever
unconscionable provisions because severing would entail
rewriting or augmenting the arbitration agreements—which
we would not have to do here. Dennison v. Rosland Cap.
LLC, 260 Cal. Rptr. 3d 675, 682 (Ct. App. 2020) (“[W]e
would have to rewrite the . . . Agreement by severing most
of its terms and adding new ones in order to compel
arbitration.”); Carlson v. Home Team Pest Def., Inc., 191
Cal. Rptr. 3d 29, 45 (Ct. App. 2015) (“Severance would
result in the modification and enforcement of the
Agreement” that contained “a “high level of procedural
unconscionability”).
The only remaining cases that the majority relies on had
the kind of substantive unconscionability that would have
permeated into—and poisoned—the proposed arbitration
itself. In Parada v. Superior Court, 98 Cal. Rptr. 3d 743 (Ct.
App. 2009), the court found unconscionable one provision
requiring petitioners to arbitrate disputes before three
arbitrators (whose fees they would have to split with the
defendant) and another provision prohibiting consolidation
or joinder of claims. See id. at 770. Together, these
provisions would have made the proposed arbitration “so
prohibitively expensive as to be unconscionable.” Id. The
court therefore found the arbitration provisions
“unenforceable.” Id.
Similarly, in Kozak, the arbitration agreement had only
two substantively unconscionable provisions, but one of
those provisions restricted petitioner’s discovery rights for
the arbitration. 267 Cal. Rptr. 3d at 940. The petitioner had
shown how those restrictions would leave him “unable to
vindicate his statutory rights.” Id. The California Supreme
Court has stated that “[t]he denial of adequate discovery in
arbitration proceedings leads to the de facto frustration of
58 RONDEROS V. USF REDDAWAY, INC.
[statutory rights].” Armendariz, 6 P.3d at 683 (emphasis
added). It follows naturally why a court would not compel
an arbitration when its very proceedings are designed “not
simply as an alternative to litigation, but as an inferior forum
that works to the employer’s advantage.” Lange, 260 Cal.
Rptr. 3d at 49 (internal quotation marks omitted). Those
concerns are not present here, as the two substantively
unconscionable provisions could be cleanly severed, and the
eventual arbitral proceeding would then not be permeated
with inequality but could proceed as an alternative to
litigation. Therefore, contrary to the majority’s assertion,
the bases for the district court’s findings here are not “greater
than that in” Kozak. Majority Op. 35.
The district court and the majority violate “the FAA’s
edict against singling out [arbitration] contracts for
disfavored treatment.” Kindred Nursing Ctrs., 581 U.S. at
252. The Supreme Court has told us over and over that the
FAA “requires courts ‘rigorously’ to ‘enforce arbitration
agreements according to their terms.’” Epic Sys. Corp. v.
Lewis, 138 S. Ct. 1612, 1621 (2018) (quoting Am. Express
Co. v. Italian Colors Rest., 570 U.S. 228, 233 (2013)); see
also, e.g., Lamps Plus, Inc. v. Varela, 139 S. Ct. 1407, 1415
(2019). But the majority avoids enforcement here by
employing one of the “great variety of devices and formulas
declaring arbitration against public policy.” AT&T Mobility
LLC v. Concepcion, 563 U.S. 333, 342 (2011) (citation and
internal quotation marks omitted). This is the sort of
“judicial hostility to arbitration” that led Congress to pass the
FAA. Viking River Cruises, 596 U.S. at 649.
***
Ronderos signed a minimally procedurally
unconscionable arbitration agreement with two
RONDEROS V. USF REDDAWAY, INC. 59
substantively unconscionable provisions. Those provisions
can be cleanly severed from the agreement because they are
collateral to the agreement’s core purpose: securing an
arbitral forum. California legislative and judicial policy
favors severability when possible, and the agreement’s
severability clause underscores the appropriateness of that
remedy here. Neither any California appellate court, nor our
court has ever affirmed a trial court’s refusal to sever cleanly
excisable collateral provisions from an arbitration agreement
with a severability clause. Because the majority makes that
mistake today, I respectfully dissent.
Plain English Summary
FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT JOSE EMILIO RONDEROS, an No.
Key Points
01FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT JOSE EMILIO RONDEROS, an No.
03Fitzgerald, District Judge, Presiding Argued and Submitted July 11, 2022 * Pasadena, California Filed August 22, 2024 * Because Defendants-Appellants USF Reddaway, Inc.
04and Yellow Corporation filed for bankruptcy, this matter was automatically stayed on September 6, 2023.
Frequently Asked Questions
FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT JOSE EMILIO RONDEROS, an No.
FlawCheck shows no negative treatment for Jose Ronderos v. Usf Reddaway, Inc. in the current circuit citation data.
This case was decided on August 22, 2024.
Use the citation No. 10048746 and verify it against the official reporter before filing.