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No. 10127658
United States Court of Appeals for the Ninth Circuit
Jay Bennett v. Isagenix International LLC
No. 10127658 · Decided September 30, 2024
No. 10127658·Ninth Circuit · 2024·
FlawFinder last updated this page Apr. 2, 2026
Case Details
Court
United States Court of Appeals for the Ninth Circuit
Decided
September 30, 2024
Citation
No. 10127658
Disposition
See opinion text.
Full Opinion
FOR PUBLICATION
UNITED STATES COURT OF APPEALS
FOR THE NINTH CIRCUIT
JAY BENNETT, an individual; SIV No. 23-16082
BENNETT, an individual; KESHA
MARKETING, INC., a Nevada S- D.C. No.
Corporation, 2:23-cv-01061-
DGC
Plaintiffs - Appellees,
v. OPINION
ISAGENIX INTERNATIONAL
LLC, an Arizona Limited Liability
Corporation,
Defendant - Appellant,
Appeal from the United States District Court
for the District of Arizona
David G. Campbell, District Judge, Presiding
Argued and Submitted March 5, 2024
Las Vegas, Nevada
Before: Milan D. Smith, Jr., Mark J. Bennett, and Daniel
P. Collins, Circuit Judges.
Filed September 30, 2024
2 BENNETT V. ISAGENIX INT’L LLC
Opinion by Judge Collins;
Dissent by Judge Bennett
SUMMARY*
Preliminary Injunction / Arizona Contracts Law
The panel vacated the district court’s preliminary
injunction barring Isagenix International LLC from
terminating a business relationship with plaintiffs Jay and
Siv Bennett.
Plaintiffs were contracted to be associates with Isagenix.
In May 2023, Isagenix informed plaintiffs that it had decided
not to renew their accounts.
The panel noted that the only question before the panel
was whether plaintiffs had shown that they were likely to
succeed on the merits of their claims under the preliminary
injunction Winter factors. Whether they will succeed on the
merits remains to be determined in the parties’ arbitration.
The plaintiffs’ claims ultimately hinged on whether the
contracts at issue were validly modified to include the new
provisions converting their contracts to ones that Isagenix
could elect, at its sole discretion, not to renew.
Applying Arizona law concerning the modification of
contracts, the panel held that if a contract is bilateral, then its
terms cannot be modified absent an additional offer,
acceptance, and consideration; but if the contract is
unilateral, a business can change its standard contract terms
*
This summary constitutes no part of the opinion of the court. It has
been prepared by court staff for the convenience of the reader.
BENNETT V. ISAGENIX INT’L LLC 3
if consumers receive reasonable notice of the change with an
opportunity to opt out without penalty. The panel concluded
that the contracts at issue here were likely bilateral, and the
plaintiffs were likely to succeed in establishing that the
Arizona requirements for modifying such a contract have not
been satisfied. The panel agreed with the district court’s
conclusion that the plaintiffs had shown the requisite
likelihood of success to support preliminary injunctive
relief.
Next, the panel turned to the question of irreparable
harm. The panel held that a bargained-for limitation on
otherwise available legal relief did not give rise to
“irreparable harm” for purposes of equity. The panel held
that the district court erred in treating the parties’ contractual
limitation on consequential damages as a basis for finding
irreparable harm. Because the district court did not address
plaintiffs’ other theories of irreparable injury, the panel
vacated the preliminary injunction and remanded for further
proceedings.
Judge Bennett dissented. He agreed with the majority
that the district court failed to properly analyze whether the
plaintiffs faced irreparable harm absent an injunction. But
because he believed that Demase v. ITT Corp., 984 P.2d
1138 (Ariz. 1999) (evaluating bilateral agreements under
Arizona law), did not resolve the contract analysis here, and
the majority’s reading of the case was too broad, he would
reverse the district court’s grant of a preliminary injunction
as the plaintiffs failed to show a likelihood of success on the
merits.
4 BENNETT V. ISAGENIX INT’L LLC
COUNSEL
Dominic E. Draye (argued), Andrew F. Halaby, and Kacie
M. Donovan, Greenberg Traurig LLP. Phoenix, Arizona;
Shalayne L. Pillar, Littler Mendelson PC, Phoenix, Arizona;
for Defendant-Appellant.
Scott W. Wellman (argued), Wellman & Warren LLP,
Laguna Hills, California, for Plaintiffs-Appellees.
OPINION
COLLINS, Circuit Judge:
For over two decades, Plaintiffs Jay and Siv Bennett,
who are husband and wife, contracted to be “associates” with
Defendant Isagenix International LLC (“Isagenix”),
meaning that they were independent contractors who helped
sell products as part of Isagenix’s multi-level marketing
business model. The Bennetts’ relationship with Isagenix
has been extremely lucrative. Jay Bennett has ranked among
Isagenix’s best-performing associates, and since 2002 the
couple “ha[s] received and accepted a total of
$22,316,170.55 in commissions and other bonus payments
from Isagenix.” The promise of such “long-term residual
income and other benefits” is part of how Isagenix recruits
associates and encourages them to devote time and effort to
the company. In May 2023, Isagenix informed the Bennetts
that it had decided not to renew their accounts, which were
set to expire in June 2023. After this point, the Bennetts
would cease to receive commission payments on the sales
associated with those accounts. These sales constitute the
Bennetts’ sole source of income. The Bennetts sued
BENNETT V. ISAGENIX INT’L LLC 5
Isagenix for various claims and obtained a preliminary
injunction barring Isagenix from terminating their business
relationship. This case involves Isagenix’s appeal of that
order.
“A plaintiff seeking a preliminary injunction must
establish [1] that [it] is likely to succeed on the merits,
[2] that [it] is likely to suffer irreparable harm in the absence
of preliminary relief, [3] that the balance of equities tips in
[its] favor, and [4] that an injunction is in the public
interest.” Winter v. Natural Res. Def. Council, Inc., 555 U.S.
7, 20 (2008). We affirm the district court’s ultimate
conclusion with respect to the likelihood-of-success factor.
However, we hold that the district court erred in treating the
parties’ contractual limitation on consequential damages as
a basis for finding irreparable harm. Because the district
court did not address the Bennetts’ other theories of
irreparable injury, we vacate its preliminary injunction and
remand for further proceedings.
I
Plaintiffs Jay and Siv Bennett enrolled as Isagenix
“associates” in March 2002. Associates are independent
contractors through whom Isagenix sells its products, which
largely focus on health and wellness. An Isagenix associate
receives a “position,” which is an account corresponding to
the associate’s business transactions, and which Isagenix
uses to track the associate’s success for purposes of
compensation. Once an associate has reached the maximum
amount of compensation available for any given position
under Isagenix’s compensation plan, that associate may
request additional positions (“re-entry positions”) from
Isagenix for the purposes of expanding his or her business.
Isagenix is a multi-level marketing company, which means
6 BENNETT V. ISAGENIX INT’L LLC
that its business model involves inducing associates to
recruit more associates, who in turn form a selling
organization below the associate who recruited them. This
organization is known as a “downline.” Associates
communicate with and manage their downlines through an
online Isagenix portal called the “Backoffice,” and the
success of any individual associate’s downline determines in
part how much residual income that associate makes
through, among other things, sales commissions, bonus
payments, and additional income-generating memberships.
At the time the Bennetts became associates in 2002, they
entered into the “Isagenix Independent Associate
Agreement” (the “IIAA”), which incorporated various
Isagenix documents including the Isagenix “Policies &
Procedures” (“P&Ps”), the Isagenix “Terms and
Conditions,” and the Isagenix “Compensation Plan.” Over
the course of their many years dealing with Isagenix, the
Bennetts entered into two additional contracts that provided
them with “re-entry positions,” thus allowing them to
expand their business and earn additional income. Isagenix
granted the Bennetts the third and final of these “re-entry
positions” in a May 2016 contract, the consideration for
which included that all existing associate positions (as
enumerated in the contract) became subject to the then-
existing P&Ps and Compensation Plan. Unlike the Bennetts’
original contract, which had incorporated the Terms and
Conditions in addition to the P&Ps and the Compensation
Plan, the May 2016 contract did not specifically reference
the Terms and Conditions. Nor did the then-existing P&Ps
purport to incorporate the Terms and Conditions. This
contract also stated that the associate positions would be
subject to the P&Ps and Compensation Plan “as amended in
the future.” Finally, the May 2016 contract stated that,
BENNETT V. ISAGENIX INT’L LLC 7
“[e]xcept as otherwise provided . . . , [the May 2016
contract] constitutes and contains the entire agreement and
understanding between the parties concerning the subject
matter of [the May 2016 contract], and supersedes and
replaces all prior negotiations, proposed agreements or
agreements, written or oral.”
The associate positions listed in the May 2016 contract
were all held in the name of Jay Bennett, though
subsequently, on June 1, 2016, Siv Bennett also acquired a
position in her own name. As both of these contracts were
executed in 2016, all associate positions became subject to
the P&Ps that were in effect between September 1, 2013 and
March 27, 2017.1 These P&Ps provided for termination for
cause and a process by which associates could renew their
membership, but they did not include any right for Isagenix
to terminate associate positions at will. The P&Ps
additionally stated that in “no event shall any Isagenix
officer, director, employee, affiliate, successor, or assignee
be liable for any . . . consequential damages, for any claims
or actions resulting from or arising out of these Policies and
Procedures or any other agreement you have entered into
with Isagenix.” “Isagenix” in this section was defined as
“Isagenix International, LLC or any of its affiliates.” The
P&Ps also provided that the Isagenix membership could be
renewed annually, including automatically, and did not state
that Isagenix could decide not to agree to renewal of its own
accord.
1
The contract associated with the June 1, 2016 creation of Siv Bennett’s
own associate position is not in the record, but the parties appear to agree
that it would have incorporated the then-existing P&Ps, Terms and
Conditions, and Compensation Plan. The district court should clarify
this point on remand.
8 BENNETT V. ISAGENIX INT’L LLC
Effective March 27, 2017, Isagenix published a new set
of P&Ps, included in which was a provision allowing
Isagenix “at its sole discretion” to “elect not to renew [an]
Associate Contract.” Effective January 1, 2020, Isagenix
also published a new set of Terms and Conditions, included
in which was a provision stating that “Isagenix may . . .
terminate your [Independent Associate Application and
Agreement (‘IAAA’)] or Position at any time for any
reason.” Also included in the January 2020 Terms and
Conditions was a provision stating that the offeree “agree[s]
to hold harmless, indemnify, and release Isagenix, its
shareholders, officers, directors, employees and agents from
and against . . . any claims for consequential . . . damages . . .
for any reason whatsoever.” Isagenix subsequently updated
its P&Ps, effective August 20, 2020, but these continued to
mirror the language regarding consequential damages that
had been in the P&Ps between September 1, 2013 and March
27, 2017. As a result, the Terms and Conditions as updated
in January 2020 and the P&Ps as updated in August 2020
contained slightly different language regarding the
availability of consequential damages. Isagenix eventually,
in March 2023, updated its P&Ps to make the consequential-
damages exclusion explicit there as well. The August 2020
P&Ps also did not contain the provision in the January 2020
Terms and Conditions stating that Isagenix could terminate
an associate position “at any time for any reason,” but it
continued to include the provision (initially added in the
March 2017 P&Ps) that Isagenix could at its sole discretion
elect not to renew an associate contract.
The Isagenix website requires associates to acknowledge
that they agree to the P&Ps whenever they place an order.
The Bennetts placed at least nine orders using the website
between March 27, 2017 and May 30, 2020. In January
BENNETT V. ISAGENIX INT’L LLC 9
2020, Isagenix also implemented a pop-up notice linking to
its updated “Independent Associate Business Contract” and
stating that it had made “some important amendments.” On
five occasions between January 5, 2020 and February 14,
2020, the Bennetts clicked a box stating that they had “read,
underst[oo]d, and agree[d] to the terms and conditions of the
Independent Associate Business Contract.” It is unclear
whether this was referencing the same document as the
“Terms and Conditions of the Isagenix Independent
Associate Application and Agreement” that had been
updated on January 1, 2020. Isagenix also sent an email
newsletter to all of its associates on August 30, 2020 that
included, among many other things, a notification that P&Ps
section 3.5 (“Reenrolling After Cancellation; Eligibility”)
had been amended, and a hyperlink to the P&Ps. The
Bennetts received, and Siv Bennett opened, this email. On
May 1, 2020, Isagenix also emailed the Bennetts a
disciplinary letter based on actions unrelated to this lawsuit.
The letter stated that Isagenix was placing the Bennetts on
probation for one year, during which Isagenix stated that it
would conduct an investigation and assessment—the results
of which it warned might result in a fine or termination.
Nothing in the record suggests that these consequences ever
materialized.
On May 25, 2023, Isagenix sent the Bennetts a letter
stating that, pursuant to the P&Ps as incorporated into their
associate contracts, it had decided not to renew the associate
positions held by the Bennetts, which were set to expire in
June 2023.
The Bennetts, together with their related closely held
corporation (“Kesha Marketing, Inc.”), filed a complaint in
the United States District Court for the District of Arizona
on June 9, 2023, seeking a declaratory judgment that the
10 BENNETT V. ISAGENIX INT’L LLC
nonrenewal provision added to the P&Ps in 2017 was invalid
as applied to them. The Bennetts also sought damages based
on claims for breach of contract under different iterations of
the IIAA, breach of the implied covenant of good faith and
fair dealing, breach of oral contract, promissory estoppel,
fraud, negligent misrepresentation, and tortious interference
with business expectancy. Also on June 9, 2023, the
Bennetts filed an application seeking a temporary restraining
order (“TRO”) “enjoining Defendant Isagenix from further
withholding their residual income and restricting access to
their Backoffice.” On June 20, 2023, after holding a hearing,
the district court denied the Bennetts’ application for a TRO
based on the insufficiency of the evidence and arguments
before it. The order denying the TRO stated that the
Bennetts would file a preliminary injunction brief, which
they subsequently did. The district court entered the
preliminary injunction on July 17, 2023.
Isagenix filed a motion to compel arbitration on July 28,
2023, and both parties stipulated to arbitration on August 7,
2023. They also stipulated to a stay of all the Bennetts’
claims save for those proceedings involving provisional
relief such as the preliminary injunction. On August 8, 2023,
Isagenix timely filed its notice of appeal from the district
court’s grant of the preliminary injunction. Isagenix did not
seek a stay of the injunction pending appeal.
II
The district court had subject matter jurisdiction over the
Bennetts’ lawsuit pursuant to 28 U.S.C. § 1332. This court
has appellate jurisdiction pursuant to 28 U.S.C.
§ 1292(a)(1). We review the district court’s issuance of a
preliminary injunction for abuse of discretion. AK Futures
LLC v. Boyd St. Distro, LLC, 35 F.4th 682, 688 (9th Cir.
BENNETT V. ISAGENIX INT’L LLC 11
2022). We review the district court’s “underlying legal
conclusions de novo” and its “factual findings for clear
error.” Id. We may affirm a district court’s grant of a
preliminary injunction “on any ground supported by the
record.” Sony Comput. Ent., Inc. v. Connectix Corp., 203
F.3d 596, 608 (9th Cir. 2000) (citation omitted).
As noted earlier, the decision whether to grant a
preliminary injunction involves the application of a four-
factor test. “To obtain a preliminary injunction, a plaintiff
must establish that (1) it is likely to prevail on the merits of
its substantive claims, (2) it is likely to suffer imminent,
irreparable harm absent an injunction, (3) the balance of
equities favors an injunction, and (4) an injunction is in the
public interest.” Alliance for the Wild Rockies v. Petrick, 68
F.4th 475, 490 (9th Cir. 2023) (citing Winter, 555 U.S. at 20,
22–23). We have adopted a sliding-scale approach to the
Winter factors, stating that “‘serious questions going to the
merits’ and a hardship balance that tips sharply toward the
plaintiff can support issuance of an injunction, assuming the
other two elements of the Winter test are also met.” Alliance
for the Wild Rockies v. Cottrell, 632 F.3d 1127, 1132 (9th
Cir. 2011) (emphasis added). We have also held that if a
movant fails to meet the threshold inquiry of likelihood of
success on the merits (or serious questions going to them), a
court may decide to deny a preliminary injunction without
considering the other factors. Disney Enters., Inc. v.
VidAngel, Inc., 869 F.3d 848, 856 (9th Cir. 2017).
III
In applying the Winter factors, we begin by analyzing the
likelihood that the Bennetts will succeed on their substantive
claims. In doing so, we emphasize that we have only been
presented with the question whether the Bennetts have
12 BENNETT V. ISAGENIX INT’L LLC
shown that they are likely to succeed on the merits. Whether
they will succeed on the merits remains to be determined in
the parties’ arbitration, and nothing in our ruling is meant to
dictate the outcome of those proceedings.
A
The Bennetts’ claims ultimately hinge on whether the
contracts at issue were validly modified to include the new
provisions converting their contracts to ones that Isagenix
could elect, at its sole discretion, not to renew. This raises
an issue of state law, and the parties have provided no basis
for questioning the district court’s assumption that the
relevant contract issues were likely to be governed by
Arizona law. Accordingly, rather than rely (as the district
court did) on Ninth Circuit contract cases (which happened
to involve California law), we consider this issue in light of
the applicable Arizona precedents.
As the Arizona Supreme Court explained in Cornell v.
Desert Financial Credit Union, 524 P.3d 1133 (Ariz. 2023),
Arizona law concerning the modification of contracts
“distinguishes between bilateral contracts and unilateral
contracts.” Id. at 1136. “Bilateral contracts consist of an
exchange of promises,” whereas “unilateral contracts are
formed upon the offeree’s acceptance by performance.” Id.
If a contract is bilateral, then “its terms cannot be modified
absent an additional offer, acceptance, and consideration.”
Id. (citing Demasse v. ITT Corp., 984 P.2d 1138, 1144 (Ariz.
1999)). But with respect to unilateral contracts, the Arizona
Supreme Court in Cornell adopted § 3 of the Restatement of
Consumer Contracts, under which “a business’s changes of
its standard contract terms are binding on its at-will
consumers if (1) the consumers received reasonable notice
of the changes and of an opportunity to opt out without
BENNETT V. ISAGENIX INT’L LLC 13
penalty; and (2) the consumer continues to do business past
a reasonable rejection period.” 524 P.3d at 1139 (citing
RESTATEMENT OF CONSUMER CONTRACTS § 3 (Am. L. Inst.,
Tentative Draft No. 2, 2022)). Given this important
distinction concerning the applicable contract-modification
principles, we first address whether the Bennetts’ contracts
with Isagenix are best characterized as bilateral or unilateral
contracts.
In distinguishing between a bilateral and a unilateral
contract, Cornell noted that an exchange of promises
involving an expressed expectation of an enforceable
“security” in the parties’ continuing relationship (such as an
employment relationship) would indicate that the parties’
contract is bilateral. 524 P.3d at 1137–38. By contrast, an
“at-will” agreement, even one involving “on-going,
consumer-business relationships,” would be a unilateral
contract. Id.; see also id. at 1135–37 (holding that the
contract at issue in Cornell, even though in writing, was one
that either side could cancel at will “at any time” and was
“unilateral”). Viewed through that lens, we conclude that
the contracts at issue here likely should be viewed as
bilateral.
The relevant agreements here are not open invitations
that can only be accepted by performance. Rather, they are
an exchange of promises between the company and the
contractor—most fundamentally, the promise to sell
Isagenix products in exchange for a commission, bonus
payments, and additional income-generating memberships
depending on the associate’s success. The terms governing
these contracts are memorialized in written agreements and
signed by both parties. Importantly, they contain the sort of
indicia of relationship security that Cornell noted would
signify a bilateral contract rather than a unilateral one. The
14 BENNETT V. ISAGENIX INT’L LLC
P&Ps in place when all the accounts at issue in this case were
either opened or last reincorporated provided for an annual,
renewable term of membership, and specified the causes for
which an associate position could be terminated. Such
provisions, at least prior to the modification that is at issue
in this case, stand in marked contrast to the “at-will”
employment and consumer contracts that the Arizona
Supreme Court characterized as “unilateral” in Cornell. See
id. at 1136–37.
Having concluded that the agreements here should likely
be characterized as bilateral, the next question is whether the
requirements for modifying such a contract under Arizona
law have been met. We conclude that the Bennetts are likely
to succeed in establishing that they have not been satisfied.
As explained in Demasse, once a bilateral contract has
been formed, the following requirements must be met in
order to modify it: “(1) an offer to modify the contract,
(2) assent to or acceptance of that offer, and
(3) consideration.” 984 P.2d at 1144 (citations omitted); see
also Cornell, 524 P.3d at 1136 (“Once a bilateral contract is
formed, its terms cannot be modified absent an additional
offer, acceptance, and consideration.”). Moreover, a mere
continuation of the relationship “is not sufficient
consideration to support a modification.” Demasse, 984
P.2d at 1145.
Isagenix contends that the Bennetts agreed to the 2017
nonrenewal provision in the P&Ps (under which they were
eventually terminated) by placing product orders on the
Isagenix website that were accompanied by a conspicuous
notice stating that “[b]y placing this order, you are agreeing
to the Isagenix International Policies and Procedures,”
together with a hyperlink to the document. Isagenix
BENNETT V. ISAGENIX INT’L LLC 15
additionally argues that the Bennetts agreed to the 2020 at-
will termination provision in the Terms and Conditions by
clicking a box acknowledging that they had “read,
underst[oo]d, and agree[d] to the [latest] terms” when
logging into their Backoffice. Finally, Isagenix argues that
the Bennetts had adequate notice of the change to the
associate contract because it sent them an email that, among
other things, included a hyperlinked notice that the P&Ps had
been updated and because it sent them a disciplinary letter
informing them that they had to comply with company
policies.
Even if the email notice and letter or the login
acknowledgement had provided the Bennetts with adequate
notice of a change to the P&Ps or Terms and Conditions,
respectively, neither involved any additional exchange or
consideration. Of the three vehicles for modification that
Isagenix proposes, therefore, only the order placements even
arguably include adequate consideration under Demasse.
However, Isagenix runs into a different problem in trying to
tie its contract modification to the order placement, namely,
Demasse’s notice requirement. According to Demasse,
valid consent to a contract modification requires that an
offeree have more than simple “awareness of or receipt” of
the proposed modification. 984 P.2d at 1146 (citation
omitted). Instead, the offeree “must be informed of any new
term, aware of its impact on the pre-existing contract, and
affirmatively consent to it to accept the offered
modification.” Id. Accordingly, even assuming arguendo
that placing orders in furtherance of one’s contractual duties
as an associate constitutes independent consideration rather
than a mere continuation of the relationship, Isagenix seems
unlikely to meet its “burden . . . to show that the [Bennetts]
assented with knowledge of the attempted modification and
16 BENNETT V. ISAGENIX INT’L LLC
understanding of its impact on the underlying contract.” Id.
In comparison to the clear statement reincorporating the
P&Ps into existing account positions that were contained in
previous contract modifications executed between the
Bennetts and Isagenix, the order placements, without more,
do not show that the Bennetts knew of and understood the
attempted modification and its impact.
We do not think that a different conclusion is warranted
based on the fact that the relevant agreements contained a
provision stating that the Bennetts’ account positions would
be subject to the P&Ps “as currently published or as amended
in the future.” That language, without more, does not
establish that Isagenix thereby had a unilateral right to
amend any and all provisions of the agreement, including the
crucially important associate-security provisions providing
for automatic renewal and providing only for termination for
cause.2
B
Isagenix nonetheless argues that the Bennetts cannot
establish the requisite likelihood of success on the merits for
2
The dissent would read Demasse’s “stringent modification rule,”
Cornell, 524 P.3d at 1137, as being limited strictly to the employment
context and as not applicable to other types of contractual arrangements
involving long-term relationships and specific provisions creating an
expectation of continued security in such relationships. See Dissent at
27–28. We disagree. What distinguished the employment relationship
in Demasse from the “at-will, on-going, consumer-business
relationship[]” at issue in Cornell was the “expectation of job security”
reflected in the employment contract. Cornell, 524 P.3d at 1137–38
(citation omitted). As this case illustrates, employment relationships are
not the only ones that involve clear contractual expectations of
relationship security, and we are reluctant to conclude that the Arizona
Supreme Court would construe Demasse as narrowly as the dissent
would.
BENNETT V. ISAGENIX INT’L LLC 17
purposes of preliminary injunctive relief because the
Bennetts’ very ability to seek such relief itself assertedly
rests on the very same contract modifications that they are
attacking. This argument is unavailing.
The arbitration agreement to which all of the Bennetts’
accounts were subject prior to 2017 stated that “[a]ny
controversy or claim arising out of, or relating to” the P&Ps
“shall be settled by arbitration.” It was the March 2017
update to the P&Ps—the update that the Bennetts argue was
not a valid modification—that added a provision explicitly
stating that “[n]othing in the arbitration provision prohibits
either party from obtaining . . . equitable relief.” Isagenix’s
argument sounds in estoppel, but for that argument to
succeed, Isagenix would have to show that, in the prior
absence of that express disclaimer, the Bennetts
affirmatively lacked any right to obtain preliminary
injunctive relief in court. However, without a further
showing, the mere existence of an arbitration provision does
not necessarily preclude a district court from awarding
preliminary injunctive relief to preserve the status quo in
advance of, and in support of, the arbitration. See Toyo Tire
Holdings of Ams. Inc. v. Continental Tire N.A., Inc., 609
F.3d 975, 979–82 (9th Cir. 2010); cf. Capriole v. Uber
Techs., Inc., 7 F.4th 854, 867–68 (9th Cir. 2021). On this
point, Isagenix has not shown that, under the prior
agreements, the court lacked all authority to award
injunctive relief.
* * *
For the foregoing reasons, we agree with the district
court’s conclusion that the Bennetts had shown the requisite
likelihood of success to support preliminary injunctive
relief.
18 BENNETT V. ISAGENIX INT’L LLC
IV
We turn, then, to the question of irreparable harm. The
district court based its finding of irreparable harm in this case
solely on the fact that the applicable agreements limited the
availability of consequential damages.3 The district court
reasoned that, although the Bennetts arguably might
normally be able to recover consequential damages for the
asserted harms that the Bennetts claimed they would incur
as an indirect consequence of suddenly losing access to their
Isagenix income stream, the agreements’ consequential-
damages limitation would prevent them from doing so.
Therefore, in the district court’s view, those harms were
irreparable for purposes of deciding whether to award
injunctive relief. In this respect, we conclude that the district
court erred.
Preliminary injunctive relief is an “‘extraordinary’
equitable remedy that is ‘never awarded as of right.’”
Starbucks Corp. v. McKinney, 602 U.S. 339, 144 S. Ct.
1570, 1576 (2024) (citation omitted). Courts will therefore
not grant a preliminary injunction unless there is “no
adequate legal remedy” for the harm toward which it is
directed. East Bay Sanctuary Covenant v. Biden, 993 F.3d
640, 677 (9th Cir. 2021) (citation omitted). But the fact that
a party has voluntarily chosen to forego a legal remedy does
not mean that “no adequate legal remedy” exists in the sense
traditionally required to obtain the extraordinary remedy of
3
The district court mistakenly cited the provision in the amended March
2023 P&Ps “specifically provid[ing] that [the Bennetts] cannot recover
consequential damages from [Isagenix].” But the error is irrelevant,
because (as Isagenix conceded at argument) the P&Ps in effect between
September 1, 2013 and March 27, 2017—to which all of the Bennetts’
account positions were undisputedly subject—already contained a
consequential-damages limitation.
BENNETT V. ISAGENIX INT’L LLC 19
a preliminary injunction. We have generally stated that,
when a harm is “largely self-inflicted,” that fact “severely
undermines [a] claim for equitable relief.” Al Otro Lado v.
Wolf, 952 F.3d 999, 1008 (9th Cir. 2020) (simplified); see
also 11A CHARLES ALAN WRIGHT, ARTHUR R. MILLER &
EDWARD H. COOPER, FEDERAL PRACTICE AND PROCEDURE
§ 2948.1, at p. 138 (3d ed. 2013) (“[A] party may not satisfy
the irreparable harm requirement if the harm complained of
is self-inflicted.” (internal citation omitted)). To the extent
that a relinquishment of what would otherwise be an
adequate legal remedy results in a self-inflicted
irreparability to the claimant’s injury, similar reasoning
suggests that such a self-inflicted posture should not suffice
for purposes of this extraordinary equitable remedy.
While we have not previously spoken to the particular
fact pattern presented here, the Third Circuit has stated that
irreparable injury does not exist where the parties
“contracted” into the harm they allegedly fear and thus
“acted to permit the outcome which they find unacceptable.”
Caplan v. Fellheimer Eichen Braverman & Kaskey, 68 F.3d
828, 839 (3d Cir. 1995); see also Al Otro Lado, 952 F.3d at
1008 (citing Caplan, 68 F.3d at 839). We see no reason why
the rule should be different in this case. As we have
explained, it would be strange to say that parties who have
consciously waived a right to seek relief at law thereby
acquire instead the extraordinary right to seek relief at
equity. Indeed, such an argument would be hard to square
with the settled principle that “the terms of a contract alone
cannot require a court to grant equitable relief.” Barranco v.
3D Sys. Corp., 952 F.3d 1122, 1130 (9th Cir. 2020); see also
id. (“Although there is a contractual provision that states that
the company has suffered irreparable harm if the employee
breaches the covenant and that the employee agrees to be
20 BENNETT V. ISAGENIX INT’L LLC
preliminarily enjoined, this by itself is an insufficient prop.”
(citation omitted)). While the present case—unlike
Barranco—does not involve an explicit contractual
stipulation that one or another harm is “irreparable,” see id.
at 1125, finding irreparable harm based on the waiver of
consequential damages in this case would nevertheless
effectively allow the parties to bargain for what, in practical
terms, would be a right to injunctive relief. Such a result
does not cohere with equity’s role as an extraordinary
backstop for the inadequacy of legal relief. We therefore
hold that a bargained-for limitation on otherwise available
legal relief does not give rise to “irreparable harm” for
purposes of equity.
In setting forth our holding, we have emphasized the
word “otherwise,” because if there were in fact no adequate
legal remedy to begin with, then the parties cannot be said to
have inflicted injury upon themselves simply by reciting that
fact in their contract. But the district court here did not reach
that distinct question—i.e., it did not consider whether, in the
absence of the parties’ contractual limitation of the recovery
of consequential damages, the remedies available to the
Bennetts under the common law would still have been
inadequate. We express no view on that question.
Because the district court explicitly declined to address
the Bennetts’ remaining alternative arguments for finding
irreparable harm, we leave those issues for the district court
on remand. We hold only that the particular ground that the
district court gave for finding irreparable harm was
erroneous.4
4
On remand, in the event that the district court finds irreparable injury,
it will then need to reassess, in light of its conclusions on that score, the
BENNETT V. ISAGENIX INT’L LLC 21
* * *
For the foregoing reasons, we vacate the district court’s
preliminary injunction and remand for further proceedings.
VACATED and REMANDED.
BENNETT, Circuit Judge, dissenting:
I agree with the majority that the district court failed to
properly analyze whether the Bennetts face irreparable harm
absent an injunction. But because I believe that Demasse v.
ITT Corp., 984 P.2d 1138 (Ariz. 1999), does not resolve our
contract analysis here, I would reverse the district court’s
grant of a preliminary injunction.
Since at least 2013, the Bennetts have agreed to and
operated under Isagenix’s Policies and Procedures
(“P&Ps”).1 The P&Ps contain a unilateral modification
provision, which, “[u]pon proper notification,” enables
Isagenix “at its sole discretion, [to] amend the [Independent
Associate Application and Agreement (“IAAA”)] Terms
and Conditions, the Policies, the Compensation Plan, the
Guidance Documents, and any other materials pertaining to
[their] Isagenix business.” Since at least March 2017, the
P&Ps have permitted Isagenix to elect not to renew an
associate’s contract.
remaining factors concerning the balance of equities and the public
interest.
1
As the majority explains, the contract creating Siv Bennett’s associate
position is not in the record. Maj. at 7 n.1. I assume that Siv Bennett’s
June 2016 contract incorporated the then-existing P&Ps, Terms and
Conditions, and Compensation Plan.
22 BENNETT V. ISAGENIX INT’L LLC
As the majority notes, under Arizona law, bilateral
agreements such as the one here are evaluated under
Demasse. Maj. at 14–16. Demasse requires “(1) an offer to
modify the contract, (2) assent to or acceptance of that offer,
and (3) consideration.” 984 P.2d at 1144. The requisite
“offer to modify” involved here is the 2017 P&Ps’
nonrenewal provision allowing Isagenix to elect to not renew
an associate’s contract. The majority concludes that it
“seems unlikely” that Isagenix satisfied the second Demasse
requirement through a conspicuous notice included on the
Isagenix website, informing users that “[b]y placing this
order, you are agreeing to the Isagenix International Policies
and Procedures.” Maj. at 14–16. I disagree.
While Arizona has yet to rule on the enforceability of
sign-in wrap agreements, Isagenix’s website and
accompanying notice satisfy our court’s test for inquiry
notice as stated in Oberstein v. Live Nation Entertainment,
Inc., 60 F.4th 505, 515 (9th Cir. 2023). While Oberstein
applied California law, it did so through analysis of general
contract principles. Id. at 512–15. Those same basic
contract principles apply in evaluating contracts in Arizona.
See Jones v. Chiado Corp., 670 P.2d 403, 405 (Ariz. Ct. App.
1983) (“[W]hen a party has an equal opportunity to read and
examine a contract with the other party, it is his duty to do
so, and, if he fails, he will not be permitted to avoid it on the
ground that he did not read it or supposed it was different in
its terms from what it really was.” (alteration in original)
(quoting Mut. Benefit Health & Accident Ass’n v. Ferrell, 27
P.2d 519, 523 (Ariz. 1933), overruled in part on other
grounds by Occidental Life Ins. Co. v. Bocock, 266 P.2d
BENNETT V. ISAGENIX INT’L LLC 23
1082, 1087–88 (Ariz. 1954))). Thus, I would find Isagenix
satisfied the second Demasse requirement.2
The majority holds that the notice here is insufficient to
precipitate valid consent to the contract modification
because it does not inform the offeree of “any new term” or
make the offeree “aware of its impact on the pre-existing
contract.” Maj. at 15 (quoting Demasse, 984 P.2d at 1146).
But the Arizona Supreme Court has recently confirmed that
“[t]here is no actual notice requirement” in Arizona for the
unilateral modification of contract terms. Cornell v. Desert
Fin. Credit Union, 524 P.3d 1133, 1139 (Ariz. 2023). The
dispositive facts in Demasse were that the employees “were
not informed that continued employment—showing up for
work the next day—would manifest assent, constitute
consideration, and permit cancellation of any employment
rights to which they were contractually entitled,” and as such
“that consideration would not have been bargained for and
would not support modification.” 984 P.2d at 1146.
The website notice from Isagenix clearly informed the
Bennetts that “[b]y placing this order, you are agreeing to the
Isagenix International Policies and Procedures” and
provided a link to the express terms of the P&Ps. For many
2
Of course, this would just be a prediction of how the Arizona Supreme
Court would rule. “When interpreting state law, a federal court is bound
by the decision of the highest state court.” In re Kirkland, 915 F.2d 1236,
1238 (9th Cir. 1990) (citing Dimidowich v. Bell & Howell, 803 F.2d
1473, 1482 (9th Cir. 1986), as modified on denial of reh’g, 810 F.2d
1517 (9th Cir. 1987)). “In the absence of such a decision, a federal court
must predict how the highest state court would decide the issue using
intermediate appellate court decisions, decisions from other
jurisdictions, statutes, treatises, and restatements as guidance.” Id. at
1239 (citing Dimidowich, 803 F.2d at 1482; Molsbergen v. United States,
757 F.2d 1016, 1020 (9th Cir. 1985)).
24 BENNETT V. ISAGENIX INT’L LLC
years, the Bennetts ranked among Isagenix’s best-
performing associates, and since 2002 have received and
accepted “a total of $22,316,170.55 in commissions and
other bonus payments” from Isagenix. This case is not one
involving a short-term contractual relationship between
unsophisticated parties; it is one involving two wealthy
parties with a longstanding and lucrative business
agreement.
I disagree with the majority that Isagenix somehow
failed to sufficiently parse out the individual modifications
for the Bennetts to review. Maj. at 15–16. The Bennetts had
“an equal opportunity to read and examine [the] contract,”
they had the “duty to do so,” and their failure to discern the
changed terms does not constitute permission to avoid the
contract on the ground that they “supposed [the agreement]
was different in its terms from what it really was.” Jones,
670 P.2d at 405 (quoting Mut. Benefit Health, 27 P.2d at
523). The Bennetts understood that the Associate Contract
was periodically updated by Isagenix and that they would be
bound to those changes. The P&Ps were updated in 2003,
2005, 2006, 2007, 2008, 2013, 2017, and 2020, and the
Bennetts continued operating under these P&Ps after each
change. When Jay Bennett became an Associate in 2002,
the then-current terms of the P&Ps included a provision
permitting Isagenix to amend the P&Ps over time. The same
was true when Siv Bennett became an associate in 2016.
Even beyond the P&Ps themselves, the Bennetts
reaffirmed their understanding of Isagenix’s ability to
unilaterally modify the terms by executing additional
agreements. For instance, in 2012, Jay Bennett entered into
a “Special Access Confidentiality and Non-Solicitation
Agreement” with Isagenix, in which he acknowledged that
his “special access” may be revoked “if [he] violate[d] . . .
BENNETT V. ISAGENIX INT’L LLC 25
the Isagenix [P&Ps], as may be amended from time to time,”
and he agreed to “understand and comply with the P&Ps”
and “all of the applicable rules, guidelines and best practices
as may be published from time to time.” When Jay Bennett
applied for and received additional positions from Isagenix
in 2013 and 2016, he again reaffirmed his agreement and
promised to comply with “all Isagenix Policies and
Procedures and the Compensation Plan as currently
published or as amended in the future.” When Isagenix
amended the P&Ps to allow for unilateral nonrenewal of
Associate contracts in 2017, it did so by amending the P&Ps,
to which all Associates, including the Bennetts, agreed.
Isagenix posted the revised P&Ps on its website through
which every Associate accesses the Isagenix ordering
platform. By using the website, each Associate
acknowledges that “[b]y placing this order, you are agreeing
to the Isagenix International Policies and Procedures,” and
that acknowledgment provides a hyperlink to the P&Ps that
contain the unilateral nonrenewal provision. From March
27, 2017, when Isagenix implemented the nonrenewal
provision, to May 30, 2020, the Bennetts placed at least nine
orders via the online ordering platform. Therefore, the
Bennetts specifically affirmed that they agreed to the
nonrenewal provision at least nine times. When Isagenix
again revised the P&Ps in 2020, this time to update its
privacy policy, it implemented a pop-up notice requiring
each Associate to check a box stating that he or she had
“read, understood, and agreed to the terms.” Five times on
three separate dates, the Bennetts logged into the Isagenix
website and clicked the box affirming that they read,
understood, and agreed to the Terms and Conditions of the
Associate agreement. Those terms included the unilateral
nonrenewal provision. In total, there were at least fourteen
26 BENNETT V. ISAGENIX INT’L LLC
times that the Bennetts affirmed they understood the P&Ps
or their Associate agreement when those procedures and
agreements contained the unilateral nonrenewal provision.
Even if this were incorrect and the website notice was
lacking, there is no claim that the termination letter itself
failed to put the Bennetts on notice that the terms of the
P&Ps had changed. That letter clearly stated that Isagenix
had the discretionary authority not to renew the agreement
with the Bennetts and referenced Section 3.4 of the amended
P&Ps. While the notice provided by the termination letter
would not impact the Bennetts’ rights prior to receipt of the
letter, it settles the issue of notice for future activity, such
that a preliminary injunction would not be warranted, as,
obviously, an injunction covers only future actions.
The primary issue in this case is whether Isagenix’s 2017
nonrenewal modification satisfies the third Demasse
requirement: consideration. The majority recognizes a
distinction, which in my mind is dispositive, between this
case and Demasse. Different from Demasse, “the relevant
agreements [here] contained a provision stating that the
Bennetts’ account positions would be subject to the P&Ps
‘as currently published or as amended in the future.’” Maj.
at 16.
As the Arizona Supreme Court noted, the contract at
issue in Demasse “did not expressly allow unilateral changes
to the terms.” Cornell, 524 P.3d at 1137 (citing Demasse,
984 P.2d at 1141). As explained by Cornell, the Demasse
court answered a specific certified question about
employment contract modifications, and analyzed a contract
that did not “allow unilateral changes to the terms,” and
“assumed that the contract was bilateral,” treating the term
at issue as “creating an implied-in-fact, bilateral, contractual
BENNETT V. ISAGENIX INT’L LLC 27
term.” Id. (citing Demasse, 984 P.2d at 1141–42). We have
no employment contract here, nor an implied-in-fact
contractual term. Instead, we have an express unilateral
modification provision, which the parties have mutually
agreed to and operated under for more than a decade.
I believe the majority’s reading of Demasse is far too
broad. Demasse focused specifically on employment
agreements. The question certified to the Arizona Supreme
Court asked:
Once a policy that an employee will not be
laid off ahead of less senior employees
becomes part of the employment contract . . .
, as a result of the employee’s legitimate
expectations and reliance on the employer’s
handbook, may the employer thereafter
unilaterally change the handbook policy so as
to permit the employer to layoff employees
without regard to seniority?
Demasse, 984 P.2d at 1140. The Arizona Court of Appeals
has since clarified that “Demasse was an employment
security case based on the employee handbook” and refused
to extend Demasse’s analysis to employment benefits cases.
Gamez v. Brush Wellman, Inc., 34 P.3d 375, 381 (Ariz. Ct.
App. 2001) (emphasis added). The majority contends
Demasse extends to all relationships with “clear contractual
expectations of relationship security,” Maj. at 16 n.2, but the
question certified to the Arizona Supreme Court and
subsequent interpretation by the Arizona Court of Appeals
are not nearly so broad.
In Demasse, the court found continued employment to
be insufficient consideration to enforce a unilateral
28 BENNETT V. ISAGENIX INT’L LLC
modification (with no modification term in the contract),
because “[a]ny other result brings [the court] to an absurdity:
the employer’s threat to breach its promise of job security,”
that is firing a senior employee, “provides consideration for
its rescission of that promise.” 984 P.2d at 1145. But there
is no absurdity here; indeed the reverse is true. The Bennetts
were independent contractors, not employees, meaning they
did not enjoy the seniority protections at issue in Demasse.
And Demasse established a special rule for a limited subset
of employment cases, which the Arizona courts have not
even extended to a broader set of employment cases. Thus,
Demasse is not dispositive here—especially when, unlike in
Demasse, the Bennetts and Isagenix agreed to a unilateral
modification provision expressly allowing the modification
at issue.
The majority’s view holds the agreed-to unilateral
modification provision meaningless based on a case that
involved no such provision. However, “the contract rule is
and has always been that one should keep one’s promises.”
Id. at 1148. The majority’s restriction of this unilateral
modification provision is contrary to the plain text of a
provision that places no such limitation on Isagenix’s ability
to modify the terms in the future so long as it notifies its
contractors, which it has done. And here, unlike in Demasse,
there is no unfairness of any kind. The Bennetts profited
from their contractual arrangement to the tune of roughly $2
million per year since the nonrenewal provision was added
in 2017. The Bennetts reaped over $20 million in earnings
over the course of their two-decade relationship with
Isagenix, but now they want to disavow one term because
allowing Isagenix to enforce the agreed-to contractual
provision would be to the Bennetts’ financial detriment. But
that is simply not how contract law works—in Arizona or
BENNETT V. ISAGENIX INT’L LLC 29
anywhere else, to my knowledge. I would reverse the district
court’s grant of a preliminary injunction, as the Bennetts
have failed to show a sufficient likelihood of success on the
merits, and thus I respectfully dissent.
Plain English Summary
FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT JAY BENNETT, an individual; SIV No.
Key Points
01FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT JAY BENNETT, an individual; SIV No.
0223-16082 BENNETT, an individual; KESHA MARKETING, INC., a Nevada S- D.C.
03OPINION ISAGENIX INTERNATIONAL LLC, an Arizona Limited Liability Corporation, Defendant - Appellant, Appeal from the United States District Court for the District of Arizona David G.
04Campbell, District Judge, Presiding Argued and Submitted March 5, 2024 Las Vegas, Nevada Before: Milan D.
Frequently Asked Questions
FOR PUBLICATION UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT JAY BENNETT, an individual; SIV No.
FlawCheck shows no negative treatment for Jay Bennett v. Isagenix International LLC in the current circuit citation data.
This case was decided on September 30, 2024.
Use the citation No. 10127658 and verify it against the official reporter before filing.